Start a new comparison
Delete

Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 210 TOTAL REVIEWS
  • $48.6K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • Present you a hotel and they are not really 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service9
  • Different product than advertised5
  • Unethical business practice3
  • No help at all2
  • Took my money2
Delete

Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 514 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Location 10
  • Amenities 7
  • Northing 6
  • Nice facility 5
  • Places showed to us 5

Customers don't like

  • Lies6
  • Fees4
  • Service3
  • Your pushy sales men that dont take no for answer3
  • Very poor customer service2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.