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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 203 TOTAL REVIEWS
  • $47.9K CLAIMED LOSSES
  • $444 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • What was promised 3
  • Convenience of reserving online 2
  • Price 2
  • At the moment not much 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service17
  • Different product than advertised6
  • Took my money5
  • Change in price4
  • No help at all4
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 490 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Location 10
  • Amenities 6
  • Northing 6
  • Nice facility 5
  • Places showed to us 5

Customers don't like

  • Lies12
  • Fees10
  • Pushy sales manager6
  • Your pushy sales men that dont take no for answer6
  • Service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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