Hotwire vs Universal Vacation Club

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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $448 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • At the moment not much 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service17
  • Different product than advertised6
  • Change in price5
  • Took my money5
  • No help at all4

Products by Hotwire

No items

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Universal Vacation Club

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • I always liked the staff i tipped good 1

Customers don't like

  • Inflexibilty1
  • Most everything1
  • Rude1
  • Too bad too sad attitude1
  • Vcr not honoring their agreement1

Products by Universal Vacation Club

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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