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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 203 TOTAL REVIEWS
  • $47.9K CLAIMED LOSSES
  • $444 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • What was promised 3
  • Convenience of reserving online 3
  • Price 2

Customers don't like

  • Lack of customer service17
  • Change in price5
  • Different product than advertised5
  • Took my money5
  • No help at all4
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Sams Club

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1073 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $659 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Prices 8
  • Produce 3
  • Reasonable price 3
  • Store 2
  • Varity of items 2

Customers don't like

  • Customer service17
  • Customer service is horrible11
  • Rude help10
  • Crappy customer service9
  • Terrible service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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