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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $48.6K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 2
  • Prior purchases were okay 2
  • Price 2

Customers don't like

  • Lack of customer service8
  • Different product than advertised5
  • Unethical business practice3
  • Took my money2
  • No help at all2
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Sams Club

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 1181 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $665 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Prices 8
  • Varity of items 3
  • Some products are cheap 3
  • Reasonable price 3
  • Produce 3

Customers don't like

  • Customer service7
  • Rude help4
  • Incompitent employees4
  • Crappy customer service4
  • Misleading ads3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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