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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 213 TOTAL REVIEWS
  • $48.6K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • Prior purchases were okay 2
  • Present you a hotel and they are not really 1

Customers don't like

  • Lack of customer service9
  • Different product than advertised5
  • Unethical business practice3
  • No help at all2
  • Took my money2
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Rci Timeshare

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $8.8K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Housekeeping and front desk staff 2
  • Buying 1

Customers don't like

  • Customer service3
  • Customer experience3
  • Exchange trade is a joke2
  • Lack of timely response2
  • Website deceptive1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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