Hotwire vs Pueblo Bonito

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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $448 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • At the moment not much 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service17
  • Different product than advertised6
  • Change in price5
  • Took my money5
  • No help at all4

Products by Hotwire

No items

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Pueblo Bonito

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
  • View 3
  • Carts 3
  • Staff 2
  • Sushi restaurant 2
  • Resort 1

Customers don't like

  • High pressure sales and no refund of deposit5
  • Deceit5
  • Passport package4
  • Poor customer service4
  • No refund or partial refund of deposit2

Products by Pueblo Bonito

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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