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Priceline
Hotwire

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Priceline

Priceline

1.4
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1301 TOTAL REVIEWS
Rank
122 out of 681
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    292
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    02:00
  • ISSUES RESOLVED
    14%
Top Products and Services
1.4
145 reviews
1.5
130 reviews
1.7
63 reviews
Hotwire

Hotwire

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 247 TOTAL REVIEWS
Rank
123 out of 681
in Travel Agencies category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    36
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    15:18
  • ISSUES RESOLVED
    25%
Top Products and Services
1.6
37 reviews
1.3
30 reviews
1.7
11 reviews

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