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Hotwire Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 28 COMPANY RESPONSES
  • 105 TOTAL REVIEWS
  • $12.8K CLAIMED LOSSES
  • $674 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service call answering 2
  • Tv picture quality 1
  • Internet speeds 1
  • Customer service representatives 1

Customers don't like

  • Service5
  • Monopoly they have4
  • How much i pay3
  • Contracts2
  • Unable to fix1
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2294 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $970 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Customer service20
  • Poor service19
  • Bait and switch7
  • Billing practices6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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