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Hotheads

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $6.7K CLAIMED LOSSES
  • $606 AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • All past experiences 1

Customers don't like

  • Terrible and very upset2
  • Quality2
  • Out of pocket for something that was not my fault1
  • Quality of this product1

Products by Hotheads

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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 667 TOTAL REVIEWS
  • $35K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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