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Hotheads

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $10.8K CLAIMED LOSSES
  • $637 AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Hair i had in march 2
  • Hair i had before hotheads 2
  • How they looked when you first took them out of the package 1

Customers don't like

  • Rediculous price1
  • Quality and how they did not last me more than 4 weeks1
  • Quality1
  • New hair manufacturing1
  • Horrible quality1

Products by Hotheads

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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 713 TOTAL REVIEWS
  • $35.8K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Points program 7
  • Price 5
  • Rewards card 4
  • Makeup 4
  • In-store shopping 4

Customers don't like

  • Customer service50
  • Ordering online10
  • No estimated date for delivery3
  • Store manager2
  • Rude staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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