PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hotheads and Smartstyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hotheads
Smartstyle

Hotheads and Smartstyle Overview

Total reviews
87
1113
Company responses
0
0
Issues resolved
1
8

Smartstyle was first mentioned on PissedConsumer on Mar 13, 2008 and since then this brand received 1113 reviews. It is 1026 reviews more than Hotheads received since Feb 27, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Hotheads customer support team and Smartstyle customer service.

Hotheads and Smartstyle Consumer Ratings

Rank
204 out of 1159 in Cosmetics and Personal Care category
87 out of 1049 in Beauty Salons and Spas category
Product or Service Quality
184 in category
66 in category
Value for money
168 in category
57 in category
Price Affordability
194 in category
65 in category

Hotheads and Smartstyle Rating Details

Product or Service Quality
1.5 (44 reviews)
1.6 (398 reviews)
Reviewer's quote

...They do not stand by their product..

renee k

I purchased hair products from Smart Style inside Walmart at Taylorville Illinois. I had never used these products before and ended up with a terrible allergic reaction. I went to my dermatologist and found it to be one of the two products...

PissedConsumer1754345
Value for money
1.5 (41 reviews)
1.6 (272 reviews)
Reviewer's quote

I asked my stylist, and she suggested various things - I tried new oils, more products, and wasted more money. I even bought a new blow dryer! Nothing helped, and I’m sad to say I’m going to have to get rid of them ASAP. They also do not dry consistently, which means they are probably a mix of high...

Andre

... put my hair and I showed Arlene pictures of what I wanted and she said I could do that for you and my hair looks *** I have never had it before and I want my money back i didnt want to complain because the lady use to be my moms friend....

Moon
Price Affordability
1.6 (40 reviews)
2.2 (362 reviews)
Reviewer's quote

For the price of a burrito it's a shame there's nothing in it! $10. 00 and what a dam rip off..

PissedConsumer1729562

...The perm price includes one box of solution. Now she insisted on using 3 more boxes. I’m surprised my hair didn’t fry and fall out...

Angela

Hotheads and Smartstyle Pros and Cons

Pros
  • Old hotheads were awesome
  • How they looked when you first took them out of the package
  • Hair i had in march
  • Price
  • Past stylists
  • Haircut
Cons
  • Rough feeling
  • Looks like plastic doll hair
  • Horrible quality
  • Customer service
  • Did not get what i requested
  • Hair cut

Hotheads and Smartstyle Most Positive Reviews

Top rated reviews
5

I have used hotheads for 3 years now on clients and myself. I honestly could not recommend them more. I've worn them...

5

Im not pissed im happy. I dont know where these people got their hair done but i know i wasn't Wal-Mart's smartstyle. I...

Hotheads and Smartstyle Most Critical Reviews

Lowest rated reviews
1

I purchase one set of HH extensions. i wore them for a week, but felt they were to dark so I order a second set...

1

SAYS 2 FOR 10 PREPAY WELL YOU GOT TO BUY A SO CALLED CARD THAT THEY NEVER HAVE OR WILL HAVE NOTE NOTHING SAID ABOUT...

Hotheads and Smartstyle Latest Reviews

Recent published reviews
1

Three different sets of Hot Heads hair turned orange! One set turned orange after just 4 weeks! That's about $1500.00 do...

Read all 87 reviews

Manager was very rude to husband as soon as he walked in. They overcharged him and did not make a difference in his...

Read all 1113 reviews

Hotheads and Smartstyle Products and Services

Most reviewed product and services
  • Hotheads Hair Extension (50 reviews)
  • Hotheads Manager (1 review)
  • Smartstyle Haircut (355 reviews)
  • Smartstyle Hair Coloring (91 reviews)
  • Smartstyle Hair Highlighting (70 reviews)