PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hotheads and Smartstyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hotheads
Smartstyle

Hotheads and Smartstyle Overview

Total reviews
84
1101
Company responses
0
0
Issues resolved
1
8

Smartstyle was first mentioned on PissedConsumer on Mar 13, 2008 and since then this brand received 1101 reviews. It is 1017 reviews more than Hotheads received since Feb 27, 2013. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Hotheads customer support team and Smartstyle customer service.

Hotheads and Smartstyle Consumer Ratings

Rank
202 out of 1214 in Cosmetics and Personal Care category
87 out of 1098 in Beauty Salons and Spas category
Product or Service Quality
179 in category
66 in category
Value for money
159 in category
56 in category
Price Affordability
188 in category
64 in category

Hotheads and Smartstyle Rating Details

Product or Service Quality
1.5 (41 reviews)
1.6 (391 reviews)
Reviewer's quote

They look awful the ends are so straggly and fried and I will never ever use this product again. They absolutely do not look natural they completely look fake and don't even really blend in with my hair. I went online the second time they were installed and made sure I did every single thing that...

PissedConsumer1044286

I showed the stylist a picture of what I wanted, my hair was blonde, instead of putting in brown highlights , she high lighted my whole head, my hair is no longer blonde, then charged me 87.00

judy w
Value for money
1.5 (38 reviews)
1.6 (265 reviews)
Reviewer's quote

I have been wanting extensions for a while and took the plunge with my pocket book this summer to get them. With the recommendation of my stylist we purchased 4 bags of hotheads blonde to give me enough hair so that I would have enough for a full head (I have extremely thick hair). Anyway from day...

Virginia D

I went after I seen a friends cut and color. 3:45. The recommended stylist could see me in 15 minutes. Instead was told to come back in 30 minutes and then was told no make it 4:45. Went back for cut, lowlights and highlights. Then i was told that she wouldnt want to do my color if i didnt get...

Lynn c
Price Affordability
1.6 (38 reviews)
2.2 (356 reviews)
Reviewer's quote

...A message to Hotheads: A cute name and a nice website will not help your business when you engage in false advertising, price gauging, and misleading the public. I intend to pursue this legally before more people get hurt financially and go bald..

Ankit

...The perm price includes one box of solution. Now she insisted on using 3 more boxes. I’m surprised my hair didn’t fry and fall out...

Angela

Hotheads and Smartstyle Pros and Cons

Pros
  • Old hotheads were awesome
  • How they looked when you first took them out of the package
  • Hair i had in march
  • Price
  • Past stylists
  • Haircut
Cons
  • Rough feeling
  • Looks like plastic doll hair
  • Horrible quality
  • Customer service
  • Did not get what i requested
  • Hair cut

Hotheads and Smartstyle Most Positive Reviews

Top rated reviews
5

I have used hotheads for 3 years now on clients and myself. I honestly could not recommend them more. I've worn them...

5

Im not pissed im happy. I dont know where these people got their hair done but i know i wasn't Wal-Mart's smartstyle. I...

Hotheads and Smartstyle Most Critical Reviews

Lowest rated reviews
1

I purchase one set of HH extensions. i wore them for a week, but felt they were to dark so I order a second set...

1

SAYS 2 FOR 10 PREPAY WELL YOU GOT TO BUY A SO CALLED CARD THAT THEY NEVER HAVE OR WILL HAVE NOTE NOTHING SAID ABOUT...

Hotheads and Smartstyle Latest Reviews

Recent published reviews
1

I have tried 4 colors of hair. I use hot heads products. The hair turns red or orange. Company will not refund my money.

Read all 84 reviews
1

They completely messed up my hair, now I will have to cut if all off and also the sign says 15$ but they charged me...

Read all 1101 reviews

Hotheads and Smartstyle Products and Services

Most reviewed product and services
  • Hotheads Hair Extension (50 reviews)
  • Hotheads Manager (1 review)
  • Smartstyle Haircut (353 reviews)
  • Smartstyle Hair Coloring (89 reviews)
  • Smartstyle Hair Highlighting (70 reviews)