PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hotheads and Perfect Locks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hotheads
Perfect Locks

Hotheads and Perfect Locks Overview

Total reviews
87
18
Company responses
0
0
Issues resolved
1
0

Hotheads and Perfect Locks Consumer Ratings

Rank
230 out of 912 in Cosmetics and Personal Care category
78 out of 305 in Beauty Supplies and Equipment category
Product or Service Quality
198 in category
61 in category
Value for money
192 in category
62 in category
Price Affordability
217 in category
87 in category
Exchange, Refund and Cancellation Policy
132 in category
52 in category

Hotheads and Perfect Locks Rating Details

Product or Service Quality
1.5 (44 reviews)
1.3 (7 reviews)
Reviewer's quote

...They do not stand by their product..

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Absence of any skill in hair cutting, non-existent customer service - a shoddy operation that will waste your money and time!..

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Value for money
1.5 (41 reviews)
1.3 (7 reviews)
Reviewer's quote

I asked my stylist, and she suggested various things - I tried new oils, more products, and wasted more money. I even bought a new blow dryer! Nothing helped, and I’m sad to say I’m going to have to get rid of them ASAP. They also do not dry consistently, which means they are probably a mix of high...

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I purchased 2 - 22in bulk 1b hair for braiding. My stylist in the middle of beginning to braid my hair went through the 2 bundles to realize that there was lice in majority of the hair. I immediately contacted Perfectlocks where Stephanie viewed my message but did not respond. I had to purchase...

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Price Affordability
1.6 (39 reviews)
1.3 (7 reviews)
Reviewer's quote

...A message to Hotheads: A cute name and a nice website will not help your business when you engage in false advertising, price gauging, and misleading the public. I intend to pursue this legally before more people get hurt financially and go bald..

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The wavy bundled wefts looked fine when bundled together. (The warranty is void if the zip ties are taken off the bundle) once I pulled the wavy hair out of the bundle it was noticeable thin. I’m not new to hair extensions so this can be the case with textured extensions. I am a professional hair...

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Exchange, Refund and Cancellation Policy
1.5 (34 reviews)
1 (2 reviews)
Reviewer's quote

...Company will not refund my money..

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No items

Hotheads and Perfect Locks Pros and Cons

Pros
  • Old hotheads were awesome
  • How they looked when you first took them out of the package
  • Hair i had in march
No votes
Cons
  • Rough feeling
  • Looks like plastic doll hair
  • Horrible quality
  • Quality of the hair
  • Customer service
  • Hair quality

Hotheads and Perfect Locks Most Positive Reviews

Top rated reviews
5

I have used hotheads for 3 years now on clients and myself. I honestly could not recommend them more. I've worn them...

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No votes
4.9

I have had hot head extensions for 2 years. I got them for my wedding and haven't been able to take them out since as i...

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No votes

Hotheads and Perfect Locks Most Critical Reviews

Lowest rated reviews
1

I purchase one set of HH extensions. i wore them for a week, but felt they were to dark so I order a second set...

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1

I purchased 4 packs of hair extensions and a professional membership from perfect locks on June 4th, 2018 in the amount...

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1

After six months of hair extensions, I ordered new hair. The very first time the new hair was installed by my stylist,...

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1

The wavy bundled wefts looked fine when bundled together. (The warranty is void if the zip ties are taken off the...

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Hotheads and Perfect Locks Latest Reviews

Recent published reviews
1.5

I had a topper and extensions put in , the topper is held in by your own hair. After 2 weeks 4 extensions fell out and...

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1.2

Absence of any skill in hair cutting, non-existent customer service - a shoddy operation that will waste your money and...

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1

Three different sets of Hot Heads hair turned orange! One set turned orange after just 4 weeks! That's about $1500.00 do...

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No votes

This hair does not hold moisture. Within an hour of being washed, conditioned, using leave-in conditioner, curl enhancer...

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Hotheads and Perfect Locks Products and Services

Most reviewed product and services
  • Hotheads Hair Extension (51 reviews)
  • Hotheads Manager (1 review)
  • Perfect Locks Hair Extension (3 reviews)
  • Perfect Locks Indian Hair Extension (2 reviews)
  • Perfect Locks Human Hair Extension (2 reviews)