PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hotheads and Iso Beauty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hotheads
Iso Beauty

Hotheads and Iso Beauty Overview

Total reviews
87
15
Company responses
0
0
Issues resolved
1
0

Hotheads and Iso Beauty Consumer Ratings

Rank
223 out of 895 in Cosmetics and Personal Care category
327 out of 895 in Cosmetics and Personal Care category
Value for money
183 in category
267 in category
Price Affordability
208 in category
213 in category
Exchange, Refund and Cancellation Policy
126 in category
215 in category
Customer service
133 in category
252 in category

Hotheads and Iso Beauty Rating Details

Value for money
1.5 (41 reviews)
1 (1 review)
Reviewer's quote

I asked my stylist, and she suggested various things - I tried new oils, more products, and wasted more money. I even bought a new blow dryer! Nothing helped, and I’m sad to say I’m going to have to get rid of them ASAP. They also do not dry consistently, which means they are probably a mix of high...

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I placed an order with is company via The Today Show Jill's Steals & Deals, and the payment was charged to my credit card immediately. However, 3 weeks later I have not even received an email confirmation of my order, I have called for two days, all I get is an automated system with no return...

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Price Affordability
1.6 (39 reviews)
1.5 (2 reviews)
Reviewer's quote

...A message to Hotheads: A cute name and a nice website will not help your business when you engage in false advertising, price gauging, and misleading the public. I intend to pursue this legally before more people get hurt financially and go bald..

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I ordered an additional item, along with a voucher deal. I received the deal item but the additional item never shipped. I kept emailing them, and they wouldn't email back for for months. By the time I tried to contact to see what happened, I had to explain all over again, and give my order numbers...

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Exchange, Refund and Cancellation Policy
1.5 (34 reviews)
1 (1 review)
Reviewer's quote

The hairdresser sent in a claim and Hot Heads denied it! I was only asking for a refund for 1 set of hair. How convenient it is for them to not take ANY responsibility! The hairdressers in the salon had no idea why the hair was like that. Nobody at Beauty Solutions or Hot Heads would talk to me...

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No items

Customer service
1.5 (34 reviews)
1 (3 reviews)
Reviewer's quote

...and onions? The response was so? I was then told to grow up? I want a full refund of my order! All four employees were rude and odviously no one cared about customer service! I don’t appreciate being lied to by a staff of teenagers. This is the second time I have had a bad experience at this store. I was in contact with the owner several years ago about a big food safety...

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...To the ISO CEO/Owner - Lack of communication & horrible customer service isn't going to keep you in business for long!!..

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Hotheads and Iso Beauty Pros and Cons

Pros
  • Old hotheads were awesome
  • How they looked when you first took them out of the package
  • Hair i had in march
No votes
Cons
  • Rough feeling
  • Looks like plastic doll hair
  • Horrible quality
No votes

Hotheads and Iso Beauty Most Positive Reviews

Top rated reviews
5

I have used hotheads for 3 years now on clients and myself. I honestly could not recommend them more. I've worn them...

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No votes
4.9

I have had hot head extensions for 2 years. I got them for my wedding and haven't been able to take them out since as i...

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No votes

Hotheads and Iso Beauty Most Critical Reviews

Lowest rated reviews
1

I purchase one set of HH extensions. i wore them for a week, but felt they were to dark so I order a second set...

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1

I placed an order with is company via The Today Show Jill's Steals & Deals, and the payment was charged to my credit...

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1

After six months of hair extensions, I ordered new hair. The very first time the new hair was installed by my stylist,...

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1

The brush they gave me doesn’t work. I called the company and they want to charge me $30 to have a new one shipped to...

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Hotheads and Iso Beauty Latest Reviews

Recent published reviews
1.5

I had a topper and extensions put in , the topper is held in by your own hair. After 2 weeks 4 extensions fell out and...

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No votes

I am so sorry I ever purchased a super lip lift. It is extremely sticky and feels like heavy glue on your face. I have...

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1

Three different sets of Hot Heads hair turned orange! One set turned orange after just 4 weeks! That's about $1500.00 do...

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1

I ordered two hair dryers, one as a gift for my daughter and one for me, on 1Mar18. On the confirmation, it says that th...

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Hotheads and Iso Beauty Products and Services

Most reviewed product and services
  • Hotheads Hair Extension (51 reviews)
  • Hotheads Manager (1 review)
  • Iso Beauty Customer Care (2 reviews)