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Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $23.1K CLAIMED LOSSES
  • $428 AVERAGE LOSS
1.2
Exchange, Refund and Cancellation Policy
Customer service
Staff
  • Prior good experience when nothing went wrong 1

Customers don't like

  • Really poor price guarantee policy2
  • Lies2
  • Did not like1
  • When they make a mistake it is your problem not theirs1
  • Response reaction1
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Travel To Go

Travel Agencies
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $71.6K CLAIMED LOSSES
  • $7.2K AVERAGE LOSS
3.1
Exchange, Refund and Cancellation Policy
Customer service
Staff
  • Great service 3
  • Great follow through 2
  • Perfection 1
  • Very good 1
  • Service and pricing 1

Customers don't like

  • Absolutely everything3
  • It wa to hot upstairs and lighting is poor in the lodge all over1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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