Hotels vs Roomorama

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Hotels

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $23.1K CLAIMED LOSSES
  • $428 AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
  • Prior good experience when nothing went wrong 1

Customers don't like

  • Really poor price guarantee policy2
  • Bait-and-switch tactics2
  • Lies2
  • When they make a mistake it is your problem not theirs1
  • Will not respond1

Products by Hotels

No items

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Roomorama

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $22.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website

No items

Customers don't like

  • No customer service at all3
  • No track of cancellation and refund2
  • Non-considerate2
  • Speed of response2
  • Customer service hung up on me1

Products by Roomorama

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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