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The Cover Guy

Pools, Spas and Plumbing Supplies
  • 2 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $20.8K CLAIMED LOSSES
  • $371 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • That they seemed like a reputable company 2
  • Helpful when ordering 2
  • The 1
  • Seem nice at first 1
  • Great customer service katie was wondeful 1

Customers don't like

  • Warranty service3
  • Warenty the way they handeled the situation3
  • Delivery3
  • Crappy return policy3
  • Vinyl cracked2
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Hot Tub Works

Pools, Spas and Plumbing Supplies
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $376 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Cover itself fits well 2
  • Cover seals well 1
  • Cover fits well and cover valet is helpful 1
  • Color of the cover 1

Customers don't like

  • Solution to my problem3
  • Poor customer service3
  • Shipping time2
  • Communication2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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