Hot Tub Works vs Master Spas

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Hot Tub Works

Plumbing fixtures
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $372 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Cover itself fits well 2
  • Color of the cover 1
  • Cover seals well 1
  • Cover fits well and cover valet is helpful 1

Customers don't like

  • Communication2
  • No consideration for special circumstances1
  • Poor customer service1
  • Shipping time1
  • Web page customer service1

Products by Hot Tub Works

No items

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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 104 COMPANY RESPONSES
  • 133 TOTAL REVIEWS
4.3
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • What they sold me 2
  • Master blaster foot jets 2
  • Spa massage and dealer we purchased from 1
  • Very convincing to sell the product 1
  • Store that we bought our spa from has done their 1

Customers don't like

  • Customer service12
  • Post sale customer service5
  • Poor service3
  • Representative service2
  • Sold me a fake product2

Products by Master Spas

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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