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Hot Tub Works

Plumbing fixtures
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $368 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Cover itself fits well 2
  • Cover seals well 1
  • Cover fits well and cover valet is helpful 1
  • Color of the cover 1

Customers don't like

  • Solution to my problem2
  • Poor customer service2
  • Shipping time1
  • Communication1
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Master Spas

Plumbing fixtures
  • 1 ISSUES RESOLVED
  • 112 COMPANY RESPONSES
  • 159 TOTAL REVIEWS
4.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • What they sold me 2
  • Master blaster foot jets 2
  • Hot tub itself 2
  • Very convincing to sell the product 1
  • Store that we bought our spa from has done their 1

Customers don't like

  • Customer service3
  • Responsiveness2
  • Post sale customer service2
  • Poor service2
  • Only nice until paid2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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