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Hot Topic

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 217 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $52 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Clothes 8
  • Selection 4
  • Merchandise 3
  • Good product selection 3
  • Product selection 2

Customers don't like

  • Poor customer service26
  • Cancelled item5
  • Website3
  • Online ordering3
  • Unreliable delivery2
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Zumiez

E-commerce
  • 2 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $11.7K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Quality products 2
  • Son liked a pair of pants from there 1
  • Shoes 1
  • Putred sewar 1
  • Overall setup 1

Customers don't like

  • Service5
  • Customer service4
  • Service and lack of honoring the sales3
  • Not getting what i ordered2
  • No punishment for employees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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