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Hot Topic

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $55 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Clothes 6
  • Selection 3
  • Merchandise 2
  • Good product selection 1
  • Items i ordered 1

Customers don't like

  • Poor customer service14
  • Customer service10
  • Website7
  • Cancelled item5
  • Out of stock4
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 612 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Pretty jewelry 3
  • Phone representative did her best to help 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care14
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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