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Hot Topic

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $52 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Clothes 8
  • Selection 4
  • Merchandise 3
  • Good product selection 3
  • Product selection 2

Customers don't like

  • Poor customer service26
  • Cancelled item5
  • Website3
  • Online ordering3
  • Unreliable delivery2
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Kay Jewelers

Jewelry and Accessories
  • 0 ISSUES RESOLVED
  • 682 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Pretty jewelry 3
  • Display of products 2
  • Best services 2
  • Warranty and customer service 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee8
  • Unprofessional employees3
  • Poor customer services skills3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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