PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about HostGator and Ipage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

HostGator
Ipage

HostGator and Ipage Overview

Total reviews 63 97
Company responses 0 0
Issues resolved 2 0

HostGator and Ipage Consumer Ratings

Rank
21 out of 172 in Hosting category
31 out of 172 in Hosting category
Website
18 in category
27 in category
Price Affordability
25 in category
32 in category
Customer service
10 in category
19 in category
Diversity of Products or Services
16 in category
24 in category

HostGator and Ipage Rating Details

Website
2.2 (34 reviews)
1.7 (47 reviews)
Reviewer's quote

If you get randomly brute forced by someone, they will shut down your website and blame it on you (ignoring the fact that someone just tried to attack the website). Instead, they keep the website offline for many many many hours at a time claiming that took too many resources and you have to fix...

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...I was also having issues with my website functioning properly on a consistent basis. 2 months ago I decided to transfer my domain and hosting needs to HostGator. I followed all of iPage's instructions for transferring the domain...

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Price Affordability
2.3 (32 reviews)
1.9 (42 reviews)
Reviewer's quote

...Even if the other product costs me triple the price I will not work them. They are unhelpful, rude, unclear about services and Im pretty sure you can do better just about anywhere else so i suggest you do..

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Be careful with this host!!! They use a very low intro price to get you in and then send you a rip-off charge before the expiration. When you call for details of the charge, they are silent and admit that is how they charge their customers by just throwing a number at their customers without any...

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Customer service
1.4 (32 reviews)
1.2 (54 reviews)
Reviewer's quote

...(The customer service representative couldn't confirm that other answers would NOT work, but he did say that he had personally tried the specified three answers and found that they DID work. He was helpful. His company is garbage...

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Just disgusted by this company and their customer service I will never recommend this company and I will keep spreading my bad experience to many other businesses and entrepreneurs that I network with including my thousands of social media followers! The kicker is that after I got nowhere with the...

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Diversity of Products or Services
2.4 (28 reviews)
1.8 (40 reviews)
Reviewer's quote

...AND IF I would've clicked on the yes, I want help, I would've assumed it would be someone from Hostgator's team contacting me to talk about their services and NOT A GAZILLION CALLS FROM INDIA!!!!..

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...Services paid for that were never applied. Services that are FREE on the majority of hosts. iPage charges $59...

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HostGator and Ipage Pros and Cons

Pros
  • Price
  • Server reliability
  • Original setup
  • Website uptime and speed
  • Price
  • Old ipage
Cons
  • Customer service
  • Worst customer support
  • Time wasted
  • Customer service
  • Unauthorized charges
  • Everything is escalated and it never gets resolved

HostGator and Ipage Most Positive Reviews

Top rated reviews
5

Hostgator one of the worst Customer support ! they misguide customers ... i request to hostgator i am not happy with...

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5

via phone they helped me with everything. really quick and good!

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4

I ran into low disc space so I upgraded.
Since the upgrade nothing works.
I have logged about 8 different tickets to get t...

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3.6

I purchased my current company from a different individual and tried contacting ipage to change the contact info for...

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HostGator and Ipage Most Critical Reviews

Lowest rated reviews
1

I have just spent 2 months educating myself on building a WordPress site and creating my blog that I was finally ready t...

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1

I order my domain I paid, the transaction went quickly, been trying to logon to my domain says password is not good....

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1

email sent from websitewelcome.come, (no longer "accessible" any longer). Connected to SEO Hosting, a front for...

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1

Ipage use to be a good hosting company, but in the last few years they have gone downhill. Sure support is available 24...

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HostGator and Ipage Latest Reviews

Recent published reviews
1

"Hey y'all there is a problem.... " again. down again

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1

I asked iPage why the Site Lock symbol is not displayed on my web page.They didn't respond. Didn't have the courtesy to...

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No votes

One of our Dedicated "Enterprise" Hosting Server has been down for more than 30 Hours and it took us 4 support tickets a...

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1.7

I asked a simple question. I simply wanted to know why the Site Lock symbol isn't displayed on my website since I pay...

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HostGator and Ipage Products and Services

Most reviewed product and services
  • Hostgator Web Hosting (30 reviews)
  • Hostgator Technical Support (6 reviews)
  • Hostgator Customer Care (3 reviews)
  • Ipage Web Hosting (56 reviews)
  • Ipage Customer Care (2 reviews)
  • Ipage Technical Support (1 review)