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Delete
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $99.3K CLAIMED LOSSES
  • $7.6K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Staff
  • When they payed bills 2

Customers don't like

  • Customer service2
  • Billing practices1
  • Call time1
  • Lack of knowledge1
  • When they deny claims1

Products by Horizon Blue Cross Blue Shield Of New Jersey

Delete
  • 5 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Staff
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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