PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Red Robin and Hooters as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Red Robin
Hooters

Red Robin and Hooters Overview

Total reviews 892 196
Company responses 0 0
Issues resolved 5 0

Red Robin and Hooters Consumer Ratings

Rank
147 out of 2636 in Cafes, Restaurants and Bars category
189 out of 2636 in Cafes, Restaurants and Bars category
Customer service
112 in category
155 in category
Quality of Food
107 in category
152 in category
Product or Service Quality
87 in category
148 in category
Price Affordability
136 in category
161 in category

Red Robin and Hooters Rating Details

Customer service
1.9 (405 reviews)
1.5 (87 reviews)
Reviewer's quote

...food was terrible, customer service rock botttom, order was wrong and no offers to give us the right food. This restaurant has tons of horrible reviews on yelp...

Read full review

...I have been in customer service all my adult life and have never treated anyone like this, but I know that Is why my company is here because of my customers. I would have never sent any food out like that, knowing what I do respent me and my company. I just want my Money back...

Read full review
Quality of Food
2.4 (370 reviews)
1.9 (70 reviews)
Reviewer's quote

...How can you serve paying customers such quality of food and expect them to come back and not spread the words? And then the prompters on the table were all disconnected because they were cleaning and getting ready to end the day. So you couldn't put in for the rewards even if you wanted to!!!..

Read full review

...When food did finally did get to our table. It was 97 % wrong and or messed up. being over cooked and too hard to eat and or not cooked enough...

Read full review
Product or Service Quality
2 (349 reviews)
1.6 (69 reviews)
Reviewer's quote

...This is a huge issue because thats like denying a customer because they have a service dog. I had no problem eating before the requirements were put in place in May- July. I followed county ordnance and lack of respect and empathy was horrible...

Read full review

...Very bad experience and awful store and service!..

Read full review
Price Affordability
2.6 (347 reviews)
2.4 (76 reviews)
Reviewer's quote

I ordered 5 burgers with 2 special ordered to be cooked and still be pink all 5 of my burgers were so well done they were burnt all on the bottom very chard and gross and hard to eat I spent a lot of money and could have gone to McDonald's to have nasty food for half the price..

Read full review

Having witnessed the rise of prices several times since 2004, recent remodeling of locations has meant yet another increase in the food ordered that in my case involves an order of 20 wings in a TO GO order normally. So it was that I visited the Maryville location on 7/18 on a Saturday night around...

Read full review

Red Robin and Hooters Pros and Cons

Pros
  • Good food
  • Food
  • It has always been good food
  • There is no pros
  • Normally food is good
  • Friendly servers
Cons
  • Customer service
  • Service
  • Quilty food
  • Ignorance
  • Being ignored by wait staff
  • Bad service

Red Robin and Hooters Most Positive Reviews

Top rated reviews
5

i am a frquent patron of red robin today i had the worst service ever!

Read full review
5

Lafayette Indiana manger always smells of alcohol

Read full review
5

I had the worse experience yesterday, Aug. 26th at the Hillsboro TV Hwy. Red Robin. I HATE that computer item at the...

Read full review
5

No communication from Hooters regarding deplorable/unsanitary conditions.

Read full review

Red Robin and Hooters Most Critical Reviews

Lowest rated reviews
1

Birthday Dinner "” Yesterday was my elder daughter's birthday. She turned 7. Where has the time gone . . . .

Anywa...

Read full review
1

Hooters in Wayne NJ is by far the worst place to eat at. Everything is so dirty. They never clean out their gutters...

Read full review
1

Red Robin in Clovis, Ca needs new management or need training.

1. The food is very slow.
2. After giving Red Robin 3...

Read full review
1

I frequented the Hooters in Waldorf MD today (Dec-20) at 3pm. Out of the whole restaurant there was only 7 tables...

Read full review

Red Robin and Hooters Latest Reviews

Recent published reviews
No votes

Took my grandkids, ages 10 and 8, to the Cherry Hill, Red Robin to eat at an outside table. Had called a day earlier to...

Read full review
2.3

It was my little brothers 21st birthday and probably the worse one. The service was extremely slow and the waitress...

Read full review
1

I went to Red Robbin in Boise ID on Milwaukee St. I was following ADA county mask ordnance and I have a medical conditio...

Read full review
2.2

1st after being seated it took 15 minutes to get a waitress. I ordered a strawberry daquri and husband had bud light....

Read full review

Red Robin and Hooters Products and Services

Most reviewed product and services
  • Red Robin Burger (114 reviews)
  • Red Robin Customer Care (105 reviews)
  • Red Robin Manager (80 reviews)
  • Hooters Manager (29 reviews)
  • Hooters Chicken Wings (28 reviews)
  • Hooters Customer Care (20 reviews)