PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hooters and Red Robin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hooters
2.1
Red Robin
2.5
Hooters
Red Robin

Hooters and Red Robin Overview

Total reviews 328 1216
Company responses 0 0
Issues resolved 1 10

Hooters and Red Robin Consumer Ratings

Rank
302 out of 2528 in Cafes, Restaurants and Bars category
180 out of 2528 in Cafes, Restaurants and Bars category
Customer service
237 in category
187 in category
Product or Service Quality
253 in category
155 in category
Price Affordability
279 in category
193 in category
Location
244 in category
130 in category

Hooters and Red Robin Rating Details

Customer service
1.7
(154 reviews)
1.9
(553 reviews)
Reviewer's quote

Would not answer the phone wanted to bring 10 guest in for eats & Drinks for a birthday tried calling too many times then tried to call the customer service corporate & was directed to a voicemail Our guest count turned into 16 we went to Buffalo wild wing just down the road. Extremely disappointed...

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My burger was wrong and the initial person helping was bad customer service. I was very unhappy. My boyfriend and I decided to go in a date there because we had such a great time the first time we went therebut this time was terrible...

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Product or Service Quality
1.7
(132 reviews)
2
(483 reviews)
Reviewer's quote

...Service, other than the waitress was horrible, waiting time for a (half cooked) burger and a salad and wings and chicken tenders took over 40 minutes. pice is "okayish"...

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As a loyal customer, I expected better service and attention to detail. Moving forward, I would like to suggest implementing additional training for staff members to prevent similar incidents from occurring in the future. Additionally, reviewing and reinforcing protocols for handling orders can...

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Price Affordability
2.3
(126 reviews)
2.7
(464 reviews)
Reviewer's quote

I love the way they are prepared and the price point. I have only one complaint; the availability is so infrequent. It is now at the point, where I call before I come in to make sure they have enough for the Full Roast that I order! And yes, I am all of 130 lbs and eat every one of them by...

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A person with Type 1 diabetes can not have fries with a meal if the dont want 200-300 blood sugars - so why cant they get a burger without fried for the price of just the burger??? Also Americans are obese enough- they dont all nรฉed fried . WHY PAY FOR WHAT You Dont need??? Where is the lower...

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Location
2.8
(120 reviews)
3.2
(443 reviews)
Reviewer's quote

My manager put in the wrong direct deposit in but now its fixed Im still waiting my name is Juan Bailey and I work for the Newport location..

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In the Silverdale Washington location. my food came out extremely cold and 20 minutes past the time it said it was ready. I understand things run behind sometimes but what upset me is i didnt get an apology and when I called to let them know i was here i got hung up on after saying thank you and i...

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Hooters and Red Robin Pros and Cons

Pros
  • There is no pros
  • Normally food is good
  • Friendly servers
  • Good food
  • Burgers
  • It has always been good food
Cons
  • Ignorance
  • Being ignored by wait staff
  • Wow
  • Customer service
  • Service
  • Quilty food

Hooters and Red Robin Most Positive Reviews

Top rated reviews
5

My manager put in the wrong direct deposit in but now its fixed Im still waiting my name is Juan Bailey and I work for...

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5

My family and I visited Red Robin in Pearland, Texas on Sunday November 26, between the hours of 4pm - 5pm. Everything...

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5

Lafayette Indiana manger always smells of alcohol

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5

Wanted to thank you for my free veterans day meal. I thought it was very good. I ate at the lafayette, la. store and...

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Hooters and Red Robin Most Critical Reviews

Lowest rated reviews
1

I'm a customer 28 years ago and today they treated like *** all the managers came out they found me and I had not done...

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1

on my recent visit to your restaurant location. Kent WA 104th
On [3/15/2024] at approximately 11:30am, I arrived to pick...

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1

I frequented the Hooters in Waldorf MD today (Dec-20) at 3pm. Out of the whole restaurant there was only 7 tables...

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1

My party of 3 were ignored by waitresses/managers for close to 15 minutes after we were seated.
We asked for a manager.....

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Hooters and Red Robin Latest Reviews

Recent published reviews
1.3

I went to Manassas Hooter for my birthday in January. I bought two drinks and only received one. When I asked about my...

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No votes

For years I have been getting your Birthday reward so this year when I got the email I went to the Red Robin in...

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No votes

Horrible service waitress rude and did not help or attentive manager did not even care what we had to say rolled his...

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No votes

Opened the bag of onion rings to see basically nothing! There were no onion rings. Just scraps. Want our money back!

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