PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hooters and Red Robin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hooters
Red Robin

Hooters and Red Robin Overview

Total reviews
177
858
Company responses
0
0
Issues resolved
0
5

Hooters and Red Robin Consumer Ratings

Rank
187 out of 2601 in Cafes, Restaurants and Bars category
146 out of 2601 in Cafes, Restaurants and Bars category
Customer service
152 in category
111 in category
Price Affordability
162 in category
135 in category
Quality of Food
152 in category
100 in category
Discounts and Special Offers
139 in category
95 in category

Hooters and Red Robin Rating Details

Customer service
1.6 (79 reviews)
1.9 (393 reviews)
Reviewer's quote

...I have been in customer service all my adult life and have never treated anyone like this, but I know that Is why my company is here because of my customers. I would have never sent any food out like that, knowing what I do respent me and my company. I just want my Money back...

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...Fries are cheap but customer service goes a long way. Second off I requested to buy the gift cards that were being promoted where you spend $25. and receive a bonus 5 dollars to be used at the end of June...

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Price Affordability
2.4 (64 reviews)
2.6 (333 reviews)
Reviewer's quote

Having witnessed the rise of prices several times since 2004, recent remodeling of locations has meant yet another increase in the food ordered that in my case involves an order of 20 wings in a TO GO order normally. So it was that I visited the Maryville location on 7/18 on a Saturday night around...

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I ordered 5 burgers with 2 special ordered to be cooked and still be pink all 5 of my burgers were so well done they were burnt all on the bottom very chard and gross and hard to eat I spent a lot of money and could have gone to McDonald's to have nasty food for half the price..

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Quality of Food
1.8 (63 reviews)
2.4 (353 reviews)
Reviewer's quote

...When I got home to eat, I notice my food was burned. I call back to let the manger know what was going on. She said she will give me a credit in the morning...

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...How can you serve paying customers such quality of food and expect them to come back and not spread the words? And then the prompters on the table were all disconnected because they were cleaning and getting ready to end the day. So you couldn't put in for the rewards even if you wanted to!!!..

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Discounts and Special Offers
1.8 (61 reviews)
2.2 (276 reviews)
Reviewer's quote

I don't feel that I served just to get discounts and special treatment, but since they promised it to me they probably should have honored it. Also, it looks like they charge extra for the bleu cheese and celery, without warning the customer, they just offer it and then charge for it later. It was...

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...We get there and we are told only one special per table. No where on the tv ad does it say this. We HATE this type of bait and switch tactic...

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Hooters and Red Robin Pros and Cons

Pros
  • Normally food is good
  • Friendly servers
  • Town it was in
  • Good food
  • Food was fine
  • Food
Cons
  • Being ignored by wait staff
  • Bad service
  • Staff needs better training
  • Customer service
  • Service
  • Quilty food

Hooters and Red Robin Most Positive Reviews

Top rated reviews
5

Lafayette Indiana manger always smells of alcohol

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5

i am a frquent patron of red robin today i had the worst service ever!

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4.5

Tiffany our waiter was extremely kind and well mannered. She prodived excite service...give her a raise.

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5

I had the worse experience yesterday, Aug. 26th at the Hillsboro TV Hwy. Red Robin. I HATE that computer item at the...

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Hooters and Red Robin Most Critical Reviews

Lowest rated reviews
1

Hooters in Wayne NJ is by far the worst place to eat at. Everything is so dirty. They never clean out their gutters...

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1

Birthday Dinner "” Yesterday was my elder daughter's birthday. She turned 7. Where has the time gone . . . .

Anywa...

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1

I frequented the Hooters in Waldorf MD today (Dec-20) at 3pm. Out of the whole restaurant there was only 7 tables...

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1

Red Robin in Clovis, Ca needs new management or need training.

1. The food is very slow.
2. After giving Red Robin 3...

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Hooters and Red Robin Latest Reviews

Recent published reviews
No votes

Hello. During these COVID times, I truly hate to make any negative comments as we’re all trying to support our area...

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1.8

Just ordered a burger that was delivered cold and overcooked. Ice cream was more like soup. The delivery was fine after...

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No votes

I received a burned burger and burned bun and missing items delivered to me today.

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1

Its 105 degrees out and we are required to wait outside for a table to become available. Totally unacceptable.

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Hooters and Red Robin Products and Services

Most reviewed product and services
  • Hooters Manager (28 reviews)
  • Hooters Chicken Wings (25 reviews)
  • Hooters Customer Care (18 reviews)
  • Red Robin Burger (110 reviews)
  • Red Robin Customer Care (103 reviews)
  • Red Robin Manager (80 reviews)