PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toyota and Honda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toyota
Honda

Toyota and Honda Overview

Total reviews
544
535
Company responses
0
0
Issues resolved
2
0

Toyota was first mentioned on PissedConsumer on Sep 11, 2007 and since then this brand received 544 reviews. It is 9 reviews more than Honda received since Jun 26, 2007.

Toyota and Honda Consumer Ratings

Rank
34 out of 1020 in Auto category
36 out of 1020 in Auto category
Customer service
26 in category
No votes
Staff
23 in category
No votes
Product or Service Quality
24 in category
No votes

According to consumer ratings and reviews, Toyota ranks 2 points higher in the Auto category than Honda. People gave Toyota 1.9 stars for Customer service criterion in Auto category and it is 105 points higher than the worst rated brand in this category. Regarding Product or Service Quality criterion, consumers gave Toyota 2.1 stars and it is 82% greater than other in category.

Toyota and Honda Rating Details

Customer service
1.9 (111 reviews)
No votes
Reviewer's quote

I contacted Toyota USA's Customer Service to ask them to replace the frame of my 1999 Toyota Tacoma. As of September 2019, my truck only has 136,000 miles on it, which shows the meticulous way in which I've taken care of it. My truck has too few miles for its frame to be completely rusted with...

Azazel

Great customer service, Honda. I then decided that I was just going to have the transmission diagnosed myself because if that meant I could find out if the drive pulley shaft was broken, I was taking Honda down. First I was told the transmission had to be put back into my car to be taken apart,...

Brittany W
Staff
2 (96 reviews)
No votes
Reviewer's quote

...Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time. All of which I don't believe and was never told...

Maryann C

Hello, I just wanted to make people aware of an issue. Today, I took my 2014 Honda CB500F to the dealership for a scheduled factory service. I also asked about a separate issue that I have noticed which is that the digital gauge, (speed, fuel, time, etc.) had started to look like it had gotten...

FRED S
Product or Service Quality
2.1 (91 reviews)
No votes
Reviewer's quote

...The service manager says tough luck. I was returned by the factory "pissed consumer line" to the same service manager who was unwilling to help. I am joining a class action as these transmissions continue to be a problem even in newer model Toyota & Lexus...

PissedConsumer1719609

...So I will never buy another Honda ,Knowing they wont stand behind there product. How can Honda put a time limit on a repair that is waiting to happen. I now have a car that has a loan at the bank, and the car is junk...

stuart m

Toyota and Honda Pros and Cons

Pros
  • Good service
  • Vehicle
  • I thought i would like the vehicle
  • Economical cars
  • Car was done quickly and correctly
  • Very disoppointed
Cons
  • Warranty
  • Horrible customer service
  • Dangerous product
  • Wrong committment
  • Repair
  • Poor customer service

Toyota and Honda Most Positive Reviews

Top rated reviews
5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

5

the 3rd gear on my honda civic si 6speed manual transmmision went out, was grinding, now no 3rd gear, dealer said 2009...

Toyota and Honda Most Critical Reviews

Lowest rated reviews
1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

1

This car has a defective transmission. Unknown to me, it came that way from the dealer. A couple Honda Dealerships ackno...

Toyota and Honda Latest Reviews

Recent published reviews

I am having numerous problems with my braking system, and other issues gas pump wont pump on its own it kicks the pump...

Read all 544 reviews

I bought this 2016 Honda Pilot touring with 6 miles on it, first brand new car my wife and I ever bought. Drove it...

Read all 535 reviews

Toyota and Honda Products and Services

Most reviewed product and services
  • Toyota Car (198 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (6 reviews)
  • Honda Car (268 reviews)
  • Honda Customer Care (30 reviews)
  • Honda Motorcycle (9 reviews)