PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toyota and Honda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toyota
2.3
Honda
2.0
Toyota
Honda

Toyota and Honda Overview

Total reviews 1114 825
Company responses 0 0
Issues resolved 9 4

Toyota and Honda Consumer Ratings

Rank
52 out of 599 in Auto category
75 out of 599 in Auto category
Customer service
48 in category
52 in category
Product or Service Quality
39 in category
54 in category
Diversity of Products or Services
55 in category
67 in category
Price Affordability
58 in category
72 in category

Toyota and Honda Rating Details

Customer service
1.8
(361 reviews)
1.8
(162 reviews)
Reviewer's quote

Poor custoSCAM ALERT *** Really disappointed by the customer service at Nalley Stonecrest Lithonia Ga location. I booked a grand Highlander from this location on December 27th 2023. I saw the car I wanted there ,but that one doesnt have the bench seat...

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...Called customer service and dealer. No satisfaction and told warranty covers all but wear and tear . Complete rip off and aggravation over something that shouldnt have broken...

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Product or Service Quality
2.1
(300 reviews)
1.9
(149 reviews)
Reviewer's quote

...My Clovis Toyota service rep told me that Toyota would not fix the issue. I have been a loyal customer of Toyota since 2003 and have not experienced quality issues like this that have not been addressed and corrected. Your response to this issue would be greatly appreciated...

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Unprofessional employee at my local Dealership service center. Had to continually remind them of why my car was there. Rude comments in front of customers by staff...

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Diversity of Products or Services
2.3
(275 reviews)
2.1
(125 reviews)
Reviewer's quote

Ive paid thousands for services they havent even provided. I would love to have a conversation with you guys so that you can see the overall picture when we buy a Toyota. We have peace of mind that the vehicle will last, and that we are part of a family and in this case, not getting either or like...

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... and the lady I talk to her she was very nice to me and explain everything to me and I appreciate her hopefully Ill start getting some coupons saying continue services with Honda....

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Price Affordability
2.4
(269 reviews)
2.2
(127 reviews)
Reviewer's quote

Other than the price being exaggerated, I asked to clarify what is the reason for the overheating. He was not able to provide an answer! He said that he doesn't know, and he cannot tell, and said that maybe it's just wear (ื‘ืœืื™)!!Noting here that the car goes into an annual service only in that...

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As the payment deadline approached, we inquired about a new vehicle we were interested in, but no price was provided. Seeing we were getting nowhere we demanded the contract be voided, prompting the dealership to run our credit without consent or knowledge. The GM refused to cancel the contract...

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Toyota and Honda Pros and Cons

Pros
  • Good service
  • Vehicle
  • Good car
  • Very disoppointed
  • Car looks nice
  • Thought would be good service
Cons
  • Horrible customer service
  • Warranty
  • Dont honor their words
  • Truth not being told
  • Poor customer service
  • Customer supprt

Toyota and Honda Most Positive Reviews

Top rated reviews
5

Thank you for helping me ! I hope we can solve this issue He new what I was talking about hes a great asset to your...

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5

Call Honda because it was back in 2018 Ive been asking for coupons discounts when I get my car service at Honda...

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5

I need to speak with a representative urgent. The Vehicle is a Toyota Tacoma. It was involved in an accident. The...

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5

My Honda fail to start one day and I took it to a Honda service center for diagnose. I was told that I have to change 2...

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Toyota and Honda Most Critical Reviews

Lowest rated reviews
1

Took vehicle in for "recall" didn't have parts, was stuck with "rental" at no charge but then have been charged...

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1

11000 miles,rear brakes are completly destroyed , front brakes 90%.Dealer refusing to do the repairs due to 36 month...

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1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

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1

I seriously just need to speak with a human being. I'm in an emergency situation that needs to be resolved by Honda.

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Toyota and Honda Latest Reviews

Recent published reviews
No votes

*** on radio has been replaced four times. The plastic piece that holds the seat controls has a large crack.

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1

I got my 2021 Accord the end of March 2021. I maintain my car only through the dealer where purchased and got the...

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No votes

The *** on the radio has been replaced four times. The button is being replaced with the same type so I dont see it...

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3.8

Hello my name is Kevin Byrne from Ireland . I and writing to you in relation to the new 2024 Honda NX500 . I just got a...

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