PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Honda and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Honda
2.0
Toyota
2.3
Honda
Toyota

Honda and Toyota Overview

Total reviews 825 1114
Company responses 0 0
Issues resolved 4 9

Honda and Toyota Consumer Ratings

Rank
75 out of 599 in Auto category
52 out of 599 in Auto category
Customer service
52 in category
48 in category
Product or Service Quality
54 in category
39 in category
Website
69 in category
58 in category
Price Affordability
72 in category
58 in category

Honda and Toyota Rating Details

Customer service
1.8
(162 reviews)
1.8
(361 reviews)
Reviewer's quote

...Called customer service and dealer. No satisfaction and told warranty covers all but wear and tear . Complete rip off and aggravation over something that shouldnt have broken...

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Poor custoSCAM ALERT *** Really disappointed by the customer service at Nalley Stonecrest Lithonia Ga location. I booked a grand Highlander from this location on December 27th 2023. I saw the car I wanted there ,but that one doesnt have the bench seat...

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Product or Service Quality
1.9
(149 reviews)
2.1
(300 reviews)
Reviewer's quote

Unprofessional employee at my local Dealership service center. Had to continually remind them of why my car was there. Rude comments in front of customers by staff...

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...My Clovis Toyota service rep told me that Toyota would not fix the issue. I have been a loyal customer of Toyota since 2003 and have not experienced quality issues like this that have not been addressed and corrected. Your response to this issue would be greatly appreciated...

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Website
2.1
(127 reviews)
2.4
(263 reviews)
Reviewer's quote

, so I saw a coupon on their website for a change oil from $75 down to $50 . , I called for an appointment and asked if the coupon will be honored for my car since I was driving from pacific grove to Salinas , i was told yes . , when I got there to my surprise told the service personnel about the...

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...Go to Yelp and compare rating with their website big difference. You call corporate and they send the complaint back to the dealership, like that helps. STAY AWAY THEY are evil...

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Price Affordability
2.2
(127 reviews)
2.4
(269 reviews)
Reviewer's quote

As the payment deadline approached, we inquired about a new vehicle we were interested in, but no price was provided. Seeing we were getting nowhere we demanded the contract be voided, prompting the dealership to run our credit without consent or knowledge. The GM refused to cancel the contract...

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Other than the price being exaggerated, I asked to clarify what is the reason for the overheating. He was not able to provide an answer! He said that he doesn't know, and he cannot tell, and said that maybe it's just wear (ื‘ืœืื™)!!Noting here that the car goes into an annual service only in that...

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Honda and Toyota Pros and Cons

Pros
  • Very disoppointed
  • Car looks nice
  • Thought would be good service
  • Good service
  • Vehicle
  • Good car
Cons
  • Truth not being told
  • Poor customer service
  • Customer supprt
  • Horrible customer service
  • Warranty
  • Dont honor their words

Honda and Toyota Most Positive Reviews

Top rated reviews
5

Call Honda because it was back in 2018 Ive been asking for coupons discounts when I get my car service at Honda...

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5

Thank you for helping me ! I hope we can solve this issue He new what I was talking about hes a great asset to your...

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5

My Honda fail to start one day and I took it to a Honda service center for diagnose. I was told that I have to change 2...

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5

I need to speak with a representative urgent. The Vehicle is a Toyota Tacoma. It was involved in an accident. The...

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Honda and Toyota Most Critical Reviews

Lowest rated reviews
1

11000 miles,rear brakes are completly destroyed , front brakes 90%.Dealer refusing to do the repairs due to 36 month...

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1

Took vehicle in for "recall" didn't have parts, was stuck with "rental" at no charge but then have been charged...

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1

I seriously just need to speak with a human being. I'm in an emergency situation that needs to be resolved by Honda.

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1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

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Honda and Toyota Latest Reviews

Recent published reviews
1

I got my 2021 Accord the end of March 2021. I maintain my car only through the dealer where purchased and got the...

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No votes

*** on radio has been replaced four times. The plastic piece that holds the seat controls has a large crack.

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3.8

Hello my name is Kevin Byrne from Ireland . I and writing to you in relation to the new 2024 Honda NX500 . I just got a...

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No votes

The *** on the radio has been replaced four times. The button is being replaced with the same type so I dont see it...

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