PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Honda and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Honda
Toyota

Honda and Toyota Overview

Total reviews
572
544
Company responses
0
0
Issues resolved
1
2

Honda was first mentioned on PissedConsumer on Jun 26, 2007 and since then this brand received 572 reviews. It is 28 reviews more than Toyota received since Sep 11, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Honda customer support team and Toyota customer service.

Honda and Toyota Consumer Ratings

Rank
36 out of 1020 in Auto category
34 out of 1020 in Auto category
Customer service
32 in category
26 in category
Product or Service Quality
26 in category
24 in category
Discounts and Special Offers
23 in category
32 in category

According to consumer ratings and reviews, Toyota ranks 2 points higher in the Auto category than Honda. People gave Honda 1.7 stars for Customer service criterion in Auto category and it is 100 points higher than the worst rated brand in this category. At the same time, Toyota was rated 1.9 stars for Customer service criterion in this category and it is 106 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Toyota has a higher rating than Honda. Regarding Discounts and Special Offers criterion, consumers gave Honda 2 stars and it is 83% greater than other in category. Toyota however was rated 1.9 stars and it is 76% greater than other in category.

Honda and Toyota Rating Details

Customer service
1.7 (72 reviews)
1.9 (111 reviews)
Reviewer's quote

...I contacted customer service 2-21-19 and had a case # assigned. The representative only returned calls sometimes when I left voicemails. Last Friday she promised I would get a call Monday...

William S

I contacted Toyota USA's Customer Service to ask them to replace the frame of my 1999 Toyota Tacoma. As of September 2019, my truck only has 136,000 miles on it, which shows the meticulous way in which I've taken care of it. My truck has too few miles for its frame to be completely rusted with...

Azazel
Product or Service Quality
2 (64 reviews)
2.1 (91 reviews)
Reviewer's quote

Today, I took my 2014 Honda CB500F to the dealership for a scheduled factory service. I also asked about a separate issue that I have noticed which is that the digital gauge, (speed, fuel, time, etc. ) had started to look like it had gotten brake fluid (or something caustic) on it and had began to...

FRED S

...The service manager says tough luck. I was returned by the factory "pissed consumer line" to the same service manager who was unwilling to help. I am joining a class action as these transmissions continue to be a problem even in newer model Toyota & Lexus...

PissedConsumer1719609
Discounts and Special Offers
2 (54 reviews)
1.9 (77 reviews)
Reviewer's quote

Am needing to replace back brakes on 2016 Honda Cr-V for the Second time. My vehicle only has 19000 mi on it. I believe Honda should cover it. I had to scream and have a fit to have them replaced the first time,at 10,000 mi. This is ridiculous. I have been a very loyal Honda fan. This is my 5th and...

Thelma J

...This custom made Rav cost about $45,000 to have special Equipment from Toyota. ..

PissedConsumer604350

Honda and Toyota Pros and Cons

Pros
  • Thought would be good service
  • Mike my salesman
  • Economical cars
  • Good service
  • Vehicle
  • I thought i would like the vehicle
Cons
  • Repair
  • Poor customer service
  • Customer services
  • Warranty
  • Horrible customer service
  • Dangerous product

Honda and Toyota Most Positive Reviews

Top rated reviews
5

the 3rd gear on my honda civic si 6speed manual transmmision went out, was grinding, now no 3rd gear, dealer said 2009...

5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

Honda and Toyota Most Critical Reviews

Lowest rated reviews
1

This car has a defective transmission. Unknown to me, it came that way from the dealer. A couple Honda Dealerships ackno...

1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

Honda and Toyota Latest Reviews

Recent published reviews
1

bought a 2017 Honda hrv, paid lots, 7 months and all the leather is cracking open, bubbling around gear shift, so I...

Read all 572 reviews

I am having numerous problems with my braking system, and other issues gas pump wont pump on its own it kicks the pump...

Read all 544 reviews

Honda and Toyota Products and Services

Most reviewed product and services
  • Honda Car (268 reviews)
  • Honda Customer Care (30 reviews)
  • Honda Motorcycle (9 reviews)
  • Toyota Car (198 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (6 reviews)