PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Honda and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Honda
2.0
Toyota
2.3
Honda
Toyota

Honda and Toyota Overview

Total reviews 829 1123
Company responses 0 0
Issues resolved 4 10

Honda and Toyota Consumer Ratings

Rank
76 out of 599 in Auto category
52 out of 599 in Auto category
Customer service
57 in category
52 in category
Product or Service Quality
58 in category
41 in category
Price Affordability
75 in category
60 in category
Website
71 in category
58 in category

Honda and Toyota Rating Details

Customer service
1.8
(163 reviews)
1.8
(366 reviews)
Reviewer's quote

They have changed out several parts and still have not been able to get it repaired, we call Customer Service and was given a case number and (Nathan) as our rep. We rarely are able to speak to him and all he has to offer was that the Honda Pilot was operating as it should and that it is an Alpine...

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Poor custoSCAM ALERT *** Really disappointed by the customer service at Nalley Stonecrest Lithonia Ga location. I booked a grand Highlander from this location on December 27th 2023. I saw the car I wanted there ,but that one doesnt have the bench seat...

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Product or Service Quality
1.8
(150 reviews)
2.1
(305 reviews)
Reviewer's quote

...Called customer service and dealer. No satisfaction and told warranty covers all but wear and tear . Complete rip off and aggravation over something that shouldnt have broken...

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...white woman rudely he said it's non of your business as her question was not important to himill*m his 1st name is Gary the manager so as I was waiting for service he was rude towards me as well . Gary you know you should have said , I'm sorry I don't know the answer but I will find out for you just as soon as...

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Price Affordability
2.2
(129 reviews)
2.4
(274 reviews)
Reviewer's quote

As the payment deadline approached, we inquired about a new vehicle we were interested in, but no price was provided. Seeing we were getting nowhere we demanded the contract be voided, prompting the dealership to run our credit without consent or knowledge. The GM refused to cancel the contract...

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Other than the price being exaggerated, I asked to clarify what is the reason for the overheating. He was not able to provide an answer! He said that he doesn't know, and he cannot tell, and said that maybe it's just wear (ื‘ืœืื™)!!Noting here that the car goes into an annual service only in that...

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Website
2.1
(129 reviews)
2.4
(268 reviews)
Reviewer's quote

, so I saw a coupon on their website for a change oil from $75 down to $50 . , I called for an appointment and asked if the coupon will be honored for my car since I was driving from pacific grove to Salinas , i was told yes . , when I got there to my surprise told the service personnel about the...

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...Go to Yelp and compare rating with their website big difference. You call corporate and they send the complaint back to the dealership, like that helps. STAY AWAY THEY are evil...

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Honda and Toyota Pros and Cons

Pros
  • Very disoppointed
  • Car looks nice
  • Thought would be good service
  • Good service
  • Vehicle
  • Good car
Cons
  • Truth not being told
  • Poor customer service
  • Customer supprt
  • Horrible customer service
  • Warranty
  • Dont honor their words

Honda and Toyota Most Positive Reviews

Top rated reviews
5

Call Honda because it was back in 2018 Ive been asking for coupons discounts when I get my car service at Honda...

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5

I would like to share with you a new safety idea for vehicles.
If you are intrested please contact me on this email adres...

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5

My Honda fail to start one day and I took it to a Honda service center for diagnose. I was told that I have to change 2...

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5

Thank you for helping me ! I hope we can solve this issue He new what I was talking about hes a great asset to your...

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Honda and Toyota Most Critical Reviews

Lowest rated reviews
1

Reported in May 2023 that Navi/Radio system was not functioning properly, Honda has replaced parts with attempts to...

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1

My car wonโ€™t start.battery broke

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1

I called the dealership 10/13 to make an appointment for my malfunctioning sunroof and was helped by Isabel Pogson. She...

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1

Purchased a Prius v in 2012 because Toyota vehicles have an excellent track record when it comes to dependable...

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Honda and Toyota Latest Reviews

Recent published reviews
No votes

I have a huge complaint about the hood of my Honda Civic and the trunk but more concerning is the hood which has flew...

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1

Manager spoke to a female non white woman rudely he said it's non of your business as her question was not important to...

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No votes

While getting my oil change today, I was told Air Filter needed replacing.. not...but what got my attention, 2...

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1

HAVE been trying to resolve a case for 3 months, no communication despite my calling 5 times. Finally got someone who...

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