Nissan vs Honda: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nissan and Honda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Nissan

1.9

Honda

2.3

Nissan

Honda

Nissan and Honda Overview

Total reviews

557

571

Company responses

Issues resolved

Honda was first mentioned on PissedConsumer on Jun 26, 2007 and since then this brand received 571 reviews. It is 14 reviews more than Nissan received since Sep 19, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Nissan customer support team and Honda customer service.

Nissan and Honda Consumer Ratings

Rank

54 out of 1243 in Auto category

30 out of 1243 in Auto category

Customer service

40 in category

33 in category

Website

61 in category

41 in category

Product or Service Quality

46 in category

25 in category

According to consumer ratings and reviews, Honda ranks 24 points higher in the Auto category than Nissan. People gave Nissan 1.6 stars for Customer service criterion in Auto category and it is 92 points higher than the worst rated brand in this category. At the same time, Honda was rated 1.7 stars for Customer service criterion in this category and it is 99 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Honda has a higher rating than Nissan. Regarding Product or Service Quality criterion, consumers gave Nissan 1.7 stars and it is 65% greater than other in category. Honda however was rated 2 stars and it is 81% greater than other in category.

Nissan and Honda Rating Details

Customer service

1.6 (56 reviews)

1.7 (72 reviews)

Reviewer's quote

...papers and empty bottles underneath the seat dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys something should be done with this car they keep telling me that I have to pay $5000 that is not fair to me I purchased a brand new car I should’ve gotten a brand new car not a used car not a car that was driven from Indiana to Illinois and the person who brought it from Indiana to Illinois had kids in the car which destroyed the car from the inside with their dirty handprints of candy and papers and empty bottles underneath the seats dirty napkins in the car I have gone in several times and nothing has been done 100% dissatisfied customer I will never purchase another Nissan again my experience with you guys one awful I purchased a brand new Toyota In 2015 my experience with them was awesome their car was not damaged no marks on the body immaculately clean on the inside still had paper down for the mats this car you could tell was brand new My experience with Nissan totally...

Angela M

...I contacted customer service 2-21-19 and had a case # assigned. The representative only returned calls sometimes when I left voicemails. Last Friday she promised I would get a call Monday...

William S

Website

2.1 (46 reviews)

2.5 (53 reviews)

Reviewer's quote

...We would need a reply ASAP as it clearly states on a Nissan website that we do not have to pay anything..

PissedConsumer555896

If you’re looking to buy a car, DO NOT buy a Honda!! My parents have had Hondas their whole life and I bought a Honda Civic back in 2015 brand new because being a college student, I needed a reliable car. Everybody knows Honda is well known for their cars lasting a lifetime… WRONG. Not only is this...

Brittany W

Product or Service Quality

1.7 (46 reviews)

2 (63 reviews)

Reviewer's quote

I will never buy this crap product again. Nissan only wants to over charge for their products and not covering them when they fail. ***..

Jimmy h

...So I will never buy another Honda ,Knowing they wont stand behind there product. How can Honda put a time limit on a repair that is waiting to happen. I now have a car that has a loan at the bank, and the car is junk...

stuart m

Nissan and Honda Pros and Cons

Pros

Loaner car during repair time
Very little
Dealership customer service herb gordon nissan

Thought would be good service
Mike my salesman
Economical cars

Cons

Customer service
Responce to obvious defect
Approach to my problem

Repair
Poor customer service
Customer services

Nissan and Honda Most Positive Reviews

Top rated reviews

I love my Nissan Frontier Crew Cab since purchasing it new in 2000. The body integrity has not been good, chipped pain...

the 3rd gear on my honda civic si 6speed manual transmmision went out, was grinding, now no 3rd gear, dealer said 2009...

Nissan and Honda Most Critical Reviews

Lowest rated reviews

Long story short, my 2005 Nissan Pathfinder paint is peeling everywhere. Nissan Corp told me there are issues with the...

This car has a defective transmission. Unknown to me, it came that way from the dealer. A couple Honda Dealerships ackno...

Nissan and Honda Latest Reviews

Recent published reviews

I called to find out if my payment of $4952.00 which I made was processed. The representative started to tell me that...

Read all 557 reviews

I bought this 2016 Honda Pilot touring with 6 miles on it, first brand new car my wife and I ever bought. Drove it...

Read all 571 reviews

Nissan and Honda Products and Services

Most reviewed product and services

Nissan Car (332 reviews)
Nissan Repair (38 reviews)
Nissan Customer Care (15 reviews)

Honda Car (268 reviews)
Honda Customer Care (30 reviews)
Honda Motorcycle (9 reviews)

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