PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Honda and Kia Motors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Honda
Kia Motors

Honda and Kia Motors Overview

Total reviews
571
878
Company responses
0
0
Issues resolved
1
1

Kia Motors was first mentioned on PissedConsumer on Jul 30, 2007 and since then this brand received 878 reviews. It is 307 reviews more than Honda received since Jun 26, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Honda customer support team and Kia Motors customer service.

Honda and Kia Motors Consumer Ratings

Rank
30 out of 1243 in Auto category
45 out of 1243 in Auto category
Customer service
33 in category
36 in category
Product or Service Quality
25 in category
37 in category
Discounts and Special Offers
21 in category
30 in category

According to consumer ratings and reviews, Honda ranks 15 points higher in the Auto category than Kia Motors. People gave Honda 1.7 stars for Customer service criterion in Auto category and it is 99 points higher than the worst rated brand in this category. At the same time, Kia Motors was rated 1.6 stars for Customer service criterion in this category and it is 96 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Honda has a higher rating than Kia Motors. Regarding Discounts and Special Offers criterion, consumers gave Honda 2 stars and it is 84% greater than other in category. Kia Motors however was rated 1.9 stars and it is 77% greater than other in category.

Honda and Kia Motors Rating Details

Customer service
1.7 (72 reviews)
1.6 (216 reviews)
Reviewer's quote

...I contacted customer service 2-21-19 and had a case # assigned. The representative only returned calls sometimes when I left voicemails. Last Friday she promised I would get a call Monday...

William S

Then, the senior manager of customer service can't even pick up the phone to call a manager in the title dept. It's one thing to note publish phone numbers of certain employees of a company, but I'm being told that the title dept doesn't even have a phone number that customer service can call....

PissedConsumer1727332
Product or Service Quality
2 (63 reviews)
1.9 (186 reviews)
Reviewer's quote

...So I will never buy another Honda ,Knowing they wont stand behind there product. How can Honda put a time limit on a repair that is waiting to happen. I now have a car that has a loan at the bank, and the car is junk...

stuart m

...Service manager rude behaviour. No much rush here but staff dinied washing and other services part. They only want to open a job card and after that customers go to home without any car service..

Kerie
Discounts and Special Offers
2 (54 reviews)
1.9 (169 reviews)
Reviewer's quote

Am needing to replace back brakes on 2016 Honda Cr-V for the Second time. My vehicle only has 19000 mi on it. I believe Honda should cover it. I had to scream and have a fit to have them replaced the first time,at 10,000 mi. This is ridiculous. I have been a very loyal Honda fan. This is my 5th and...

Thelma J

We were driving home and suddenly the Che check engine light came on and a message poped up over the screen saying that the car has detected an Engine Malfuntion and would we lile to schedule schedule a repair , We pressed NO because we were almost home .Now just 15 minutes later after getting home...

Thomas L

Honda and Kia Motors Pros and Cons

Pros
  • Thought would be good service
  • Mike my salesman
  • Economical cars
  • Looks of vehicle
  • Kia sorento
  • Car
Cons
  • Repair
  • Poor customer service
  • Customer services
  • Customer service
  • Never buy kia again
  • Defective part

Honda and Kia Motors Most Positive Reviews

Top rated reviews
5

the 3rd gear on my honda civic si 6speed manual transmmision went out, was grinding, now no 3rd gear, dealer said 2009...

5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

Honda and Kia Motors Most Critical Reviews

Lowest rated reviews
1

This car has a defective transmission. Unknown to me, it came that way from the dealer. A couple Honda Dealerships ackno...

1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

Honda and Kia Motors Latest Reviews

Recent published reviews

I bought this 2016 Honda Pilot touring with 6 miles on it, first brand new car my wife and I ever bought. Drove it...

Read all 571 reviews

I had booked a car three months ago and I am still.waiting for the car.

Read all 878 reviews

Honda and Kia Motors Products and Services

Most reviewed product and services
  • Honda Car (268 reviews)
  • Honda Customer Care (30 reviews)
  • Honda Motorcycle (9 reviews)
  • Kia Motors Car (347 reviews)
  • Kia Motors Warranty (50 reviews)
  • Kia Motors Repair (36 reviews)