PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeep and Honda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeep
Honda

Jeep and Honda Overview

Total reviews
255
571
Company responses
0
0
Issues resolved
2
1

Honda was first mentioned on PissedConsumer on Jun 26, 2007 and since then this brand received 571 reviews. It is 316 reviews more than Jeep received since Jun 8, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jeep customer support team than with Honda customer service.

Jeep and Honda Consumer Ratings

Rank
44 out of 1243 in Auto category
30 out of 1243 in Auto category
Customer service
32 in category
33 in category
Product or Service Quality
49 in category
25 in category
Staff
32 in category
19 in category

According to consumer ratings and reviews, Honda ranks 14 points higher in the Auto category than Jeep. People gave Jeep 1.8 stars for Customer service criterion in Auto category and it is 100 points higher than the worst rated brand in this category. At the same time, Honda was rated 1.7 stars for Customer service criterion in this category and it is 99 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Honda has a higher rating than Jeep. Regarding Staff criterion, consumers gave Jeep 1.9 stars and it is 76% greater than other in category. Honda however was rated 2.4 stars and it is 86% greater than other in category.

Jeep and Honda Rating Details

Customer service
1.8 (104 reviews)
1.7 (72 reviews)
Reviewer's quote

hello. hello I want to give a feedback regarding the poor quality of services and that is being provided at Shree Bharat Motors Bhubaneswar. there is a guy called Abhinash who is very arrogant and insensitive towards his responsibility. He finds excuses not to complete his work on time.

Subrat D

...I contacted customer service 2-21-19 and had a case # assigned. The representative only returned calls sometimes when I left voicemails. Last Friday she promised I would get a call Monday...

William S
Product or Service Quality
1.6 (99 reviews)
2 (63 reviews)
Reviewer's quote

Under the Missouri Lemon Law, any new vehicle that is out of service for more than 30 days during the first year is deemed a Lemon. But FCA does not recognize this law, because buried somewhere in the dozens of pages of documents we signed when buying it, we waived our rights, and now have to work...

Shannon F

...So I will never buy another Honda ,Knowing they wont stand behind there product. How can Honda put a time limit on a repair that is waiting to happen. I now have a car that has a loan at the bank, and the car is junk...

stuart m
Staff
1.9 (94 reviews)
2.4 (40 reviews)
Reviewer's quote

...THEY DO NOT STAFF THEIR CALL CENTERS WITH A MAJORITY OF THE STAFF BEING PEOPLE-ORIENTED. THEY RUN SCRIPTED, ROBOTIC, CONVERSATIONS. ALL JEEP WANTS IS MONEY...

PissedConsumer636168

Hello, I just wanted to make people aware of an issue. Today, I took my 2014 Honda CB500F to the dealership for a scheduled factory service. I also asked about a separate issue that I have noticed which is that the digital gauge, (speed, fuel, time, etc.) had started to look like it had gotten...

FRED S

Jeep and Honda Pros and Cons

Pros
  • What i thought was a honest dealership
  • Vehicle
  • Dealership deal
  • Thought would be good service
  • Mike my salesman
  • Economical cars
Cons
  • Customer service
  • Service and lying from customer service
  • Since all the issues just not happy with the vechile
  • Repair
  • Poor customer service
  • Customer services

Jeep and Honda Most Positive Reviews

Top rated reviews
5

I wanted to purchase a Jeep Cherokee but on the test drive I noticed my foot slipped off the gas peddle. The peddle...

5

the 3rd gear on my honda civic si 6speed manual transmmision went out, was grinding, now no 3rd gear, dealer said 2009...

Jeep and Honda Most Critical Reviews

Lowest rated reviews
1

Well, my dad wants to buy a car, so we looked it up online and they had it all well listed, but, when we got there, the...

1

This car has a defective transmission. Unknown to me, it came that way from the dealer. A couple Honda Dealerships ackno...

Jeep and Honda Latest Reviews

Recent published reviews

I have my jeep compass at a dealers on recall to replace the frame. It has been at the dealer in Plattsburg NY for over...

Read all 255 reviews

I bought this 2016 Honda Pilot touring with 6 miles on it, first brand new car my wife and I ever bought. Drove it...

Read all 571 reviews

Jeep and Honda Products and Services

Most reviewed product and services
  • Jeep Car (75 reviews)
  • Jeep Customer Care (30 reviews)
  • Jeep Oil Change (6 reviews)
  • Honda Car (268 reviews)
  • Honda Customer Care (30 reviews)
  • Honda Motorcycle (9 reviews)