PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hometeam Pest Defense and Trutech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hometeam Pest Defense
Trutech

Hometeam Pest Defense and Trutech Overview

Total reviews
28
31
Company responses
0
0
Issues resolved
1
0

Trutech was first mentioned on PissedConsumer on Sep 20, 2010 and since then this brand received 31 reviews. It is 3 reviews more than Hometeam Pest Defense received since Jun 6, 2011.

Hometeam Pest Defense and Trutech Consumer Ratings

Rank
14 out of 127 in Pest Control and Services category
79 out of 547 in Animal Services category
Customer service
16 in category
No votes
Value for money
11 in category
No votes
Price Affordability
11 in category
No votes

Hometeam Pest Defense and Trutech Rating Details

Customer service
1.1 (12 reviews)
No votes
Reviewer's quote

I obviously signed up not wanted to void any warranty for my home only to deal with relentless insect issues and the most horrendous customer service imaginable. After talking with some neighbors I found out that the letter indicating that I would void my home warranty was bogus and a completely...

Mary A

...According to customer service that was false. Additionally, the tech would come and perform the service whenever he wanted. He never responded to emails or text messages and double billed me three times...

PissedConsumer845952
Value for money
1.3 (12 reviews)
No votes
Reviewer's quote

...What they fail to mention, and hear is the misleading part, that they REALLY REALLY do place high value on the contract and it is a big deal for them, no matter how much the local office says it does not matter. All the way to corporate in Dallas, they will hold firm on the contract..

Damarian

...Trutech has cost me money in repairs from their actions and done little to fix the problem. ..

PissedConsumer1053397
Price Affordability
1.8 (10 reviews)
No votes
Reviewer's quote

...They have gone up on the price and down on the service. I still get spiders and bugs. I watched the service guy just today...

Sharia

...Reluctantly I agreed , but I could see that even at that price I was going to be one of his low end priorities. He set the trap and nothing happened. Changed the bait and again no results...

CLM

Hometeam Pest Defense and Trutech Pros and Cons

Pros
  • Tubes in wall
  • Great technicians
No votes
Cons
  • Service
  • Unwillingness to admit fault
  • Harassment
  • Poor customer service
  • You find out you are not

Hometeam Pest Defense and Trutech Most Positive Reviews

Top rated reviews
No votes
4.1

I'm using the heater for my job.We have big overhead doors that are always open and our boss shut the heat down and we...

Hometeam Pest Defense and Trutech Most Critical Reviews

Lowest rated reviews
1

I hate HomeTeam Pest Defense.

It is my opinion, that they sell the worst termite protection service possible.

Their S...

1

Company will quote you whatever price they want, horrible customer service skills. I will not recommend this company...

Hometeam Pest Defense and Trutech Latest Reviews

Recent published reviews
1

I will never use this company again. After a loyal customer for 4 1/2 years, I’m done. They are high-pressure and do not...

Read all 28 reviews
1

Tech was just here last week, December, 2019. I have been out of the country, I have someone that stays at my home when...

Read all 31 reviews

Hometeam Pest Defense and Trutech Products and Services

Most reviewed product and services
  • Hometeam Pest Defense Pest Control (9 reviews)
  • Hometeam Pest Defense Customer Care (6 reviews)
  • Hometeam Pest Defense Termite Pest Control (2 reviews)
  • Trutech Pest Control (8 reviews)
  • Trutech Racoon Pest Control (3 reviews)
  • Trutech Mouse Pest Control (3 reviews)