PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hometeam Pest Defense and Truly Nolen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hometeam Pest Defense
Truly Nolen

Hometeam Pest Defense and Truly Nolen Overview

Total reviews
28
123
Company responses
0
0
Issues resolved
1
1

Truly Nolen was first mentioned on PissedConsumer on Mar 11, 2011 and since then this brand received 123 reviews. It is 95 reviews more than Hometeam Pest Defense received since Jun 6, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hometeam Pest Defense customer support team than with Truly Nolen customer service.

Hometeam Pest Defense and Truly Nolen Consumer Ratings

Rank
14 out of 127 in Pest Control and Services category
10 out of 127 in Pest Control and Services category
Customer service
16 in category
8 in category
Value for money
11 in category
6 in category
Price Affordability
11 in category
9 in category

According to consumer ratings and reviews, Truly Nolen ranks 4 points higher in the Pest Control and Services category than Hometeam Pest Defense. People gave Hometeam Pest Defense 1.1 stars for Customer service criterion in Pest Control and Services category and it is 17 points higher than the worst rated brand in this category. At the same time, Truly Nolen was rated 1.6 stars for Customer service criterion in this category and it is 25 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Truly Nolen has a higher rating than Hometeam Pest Defense. Regarding Price Affordability criterion, consumers gave Hometeam Pest Defense 1.8 stars and it is 67% greater than other in category. Truly Nolen however was rated 1.9 stars and it is 73% greater than other in category.

Hometeam Pest Defense and Truly Nolen Rating Details

Customer service
1.1 (12 reviews)
1.6 (52 reviews)
Reviewer's quote

I obviously signed up not wanted to void any warranty for my home only to deal with relentless insect issues and the most horrendous customer service imaginable. After talking with some neighbors I found out that the letter indicating that I would void my home warranty was bogus and a completely...

Mary A

...What ever you do, stay away from this company that has no idea what the meaning of keeping their word is or what excellent customer service involves..

L A
Value for money
1.3 (12 reviews)
1.8 (34 reviews)
Reviewer's quote

...What they fail to mention, and hear is the misleading part, that they REALLY REALLY do place high value on the contract and it is a big deal for them, no matter how much the local office says it does not matter. All the way to corporate in Dallas, they will hold firm on the contract..

Damarian

That is a lot of money right before Christmas, but we really wanted to lower our payments and go forward with the loan. The gentleman showed up with the truck and asked where the termites were located. I showed him the "inspection", he looked around the house, went up in the attic and said; You do...

PissedConsumer1738214
Price Affordability
1.8 (10 reviews)
1.9 (45 reviews)
Reviewer's quote

...They have gone up on the price and down on the service. I still get spiders and bugs. I watched the service guy just today...

Sharia

...I only chose them because of their reasonable price and now I know why they are so affordable! ..

PissedConsumer900609

Hometeam Pest Defense and Truly Nolen Pros and Cons

Pros
  • Tubes in wall
  • Great technicians
  • Service until this episode
  • Pointless
  • Promise thorough work
Cons
  • Service
  • Unwillingness to admit fault
  • Harassment
  • Customer service
  • Service
  • No callback

Hometeam Pest Defense and Truly Nolen Most Positive Reviews

Top rated reviews
No votes
5

I posted a false review about David McKnight. I made it all up in drunken jealous rant He is a very good person and is...

Hometeam Pest Defense and Truly Nolen Most Critical Reviews

Lowest rated reviews
1

I hate HomeTeam Pest Defense.

It is my opinion, that they sell the worst termite protection service possible.

Their S...

1

I set up pest control service from Truly Nolan. Several months later I felt that their 'service' produced poor results....

Hometeam Pest Defense and Truly Nolen Latest Reviews

Recent published reviews
1

I will never use this company again. After a loyal customer for 4 1/2 years, I’m done. They are high-pressure and do not...

Read all 28 reviews
1.5

I recently had a termite inspection in Key Largo, Florida for a refinance on my primary residence. (Required by a VA bac...

Read all 123 reviews

Hometeam Pest Defense and Truly Nolen Products and Services

Most reviewed product and services
  • Hometeam Pest Defense Pest Control (9 reviews)
  • Hometeam Pest Defense Customer Care (6 reviews)
  • Hometeam Pest Defense Termite Pest Control (2 reviews)
  • Truly Nolen Pest Control (41 reviews)
  • Truly Nolen Customer Care (16 reviews)
  • Truly Nolen Rodent Pest Control (8 reviews)