PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Massey Services and Hometeam Pest Defense as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Massey Services
Hometeam Pest Defense

Massey Services and Hometeam Pest Defense Overview

Total reviews 1 32
Company responses 0 0
Issues resolved 0 1

Massey Services and Hometeam Pest Defense Consumer Ratings

Rank
842 out of 923 in Household Services category
19 out of 120 in Pest Control and Services category
Value for money
No votes
12 in category
Customer service
No votes
16 in category
Price Affordability
No votes
14 in category
Advertised vs Delivered
No votes
8 in category

Massey Services and Hometeam Pest Defense Rating Details

Value for money
No votes
1.4 (14 reviews)
Reviewer's quote

No items

...What they fail to mention, and hear is the misleading part, that they REALLY REALLY do place high value on the contract and it is a big deal for them, no matter how much the local office says it does not matter. All the way to corporate in Dallas, they will hold firm on the contract..

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Customer service
No votes
1.1 (14 reviews)
Reviewer's quote

No items

I obviously signed up not wanted to void any warranty for my home only to deal with relentless insect issues and the most horrendous customer service imaginable. After talking with some neighbors I found out that the letter indicating that I would void my home warranty was bogus and a completely...

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Price Affordability
No votes
1.7 (11 reviews)
Reviewer's quote

No items

...They have gone up on the price and down on the service. I still get spiders and bugs. I watched the service guy just today...

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Advertised vs Delivered
No votes
1.6 (10 reviews)
Reviewer's quote

No items

I will never use this company again. After a loyal customer for 4 1/2 years, I’m done. They are high-pressure and do not honor what you have paid for. I still had three weeks left before the 90 days was up before renewing. Because I told them I did not care for how they did business, they would not...

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Massey Services and Hometeam Pest Defense Pros and Cons

Pros
No votes
  • Tubes in wall
  • Great technicians
Cons
No votes
  • Service
  • Unwillingness to admit fault
  • Harassment

Massey Services and Hometeam Pest Defense Most Critical Reviews

Lowest rated reviews
No votes
1

I hate HomeTeam Pest Defense.

It is my opinion, that they sell the worst termite protection service possible.

Their S...

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No votes
1

Worst customer services ever.... Employees have no people skills. The management are so incompetent and the sales staff...

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Massey Services and Hometeam Pest Defense Latest Reviews

Recent published reviews
No votes
No votes

I have a new townhome with a home team device mounted on the rear wall of my townhome. I received a letter saying I...

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No votes
No votes

DO NOT USE THIS COMPANY!!!!!!!!!! I have a new townhouse with their system mounted on the outside wall. They send me a...

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Massey Services and Hometeam Pest Defense Products and Services

Most reviewed product and services
No votes
  • Hometeam Pest Defense Pest Control (9 reviews)
  • Hometeam Pest Defense Customer Care (6 reviews)
  • Hometeam Pest Defense Termite Pest Control (2 reviews)