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Homegoods

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $10.3K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.4
Exchange, Refund and Cancellation Policy
Customer service
Staff
Diversity of Products or Services
Website
  • Shopping 2

Customers don't like

  • Customer service6
  • How unimportant i felt3
  • Product purchased2
  • Rude manager2
  • Ticketed price not actual price1
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1693 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Staff
Diversity of Products or Services
Website
  • Sales representative 15
  • Good price 8
  • Showroom 8
  • Attentive sales person 7
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics29
  • Defective product22
  • Being ignored15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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