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Homegoods

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Shopping 2
  • Product 2
  • Quality of inventory 1
  • Product variety 1

Customers don't like

  • Customer service9
  • Product purchased3
  • Store manager2
  • Lack of customer service and professionalism2
  • Being treated like a trator2
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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 2361 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $514 AVERAGE LOSS
2.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Extreme comfort 21
  • Great product 13
  • Awesome peaceful sleep 13
  • Slept well for the first time in a long time 10
  • Pillow 10

Customers don't like

  • Pillow quality69
  • False advertising55
  • Customer service51
  • Overpriced15
  • Bad product10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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