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Homegoods

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $10.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Shopping 2
  • Product 1
  • Quality of inventory 1

Customers don't like

  • Product purchased3
  • Customer service2
  • Lack of customer service and professionalism2
  • Rudeness by staff1
  • Ticketed price not actual price1
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Mypillow

Furniture and Decor
  • 6 ISSUES RESOLVED
  • 1996 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $566 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Reliability
  • Extreme comfort 22
  • Awesome peaceful sleep 13
  • Great product 13
  • Excellent neck support 11
  • Pillow 10

Customers don't like

  • Pillow quality73
  • False advertising64
  • Customer service52
  • Overpriced13
  • Bad product9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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