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Homegoods

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $10.5K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.3
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Shopping 2
  • Product variety 2
  • Product 2
  • Quality of inventory 1
  • Quality and selection of inventory 1

Customers don't like

  • Customer service9
  • Product purchased3
  • Store manager2
  • Lack of customer service and professionalism2
  • Being treated like a trator2
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Joann Fabric

Craft Supplies and Tools
  • 7 ISSUES RESOLVED
  • 722 TOTAL REVIEWS
  • $23.6K CLAIMED LOSSES
  • $197 AVERAGE LOSS
2.4
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 6
  • Store 3
  • Coupons 2

Customers don't like

  • Poor customer service31
  • False advertising15
  • Bad manager attitude14
  • Order being cancelled7
  • High prices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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