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Homegoods

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $10.3K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Website
  • Shopping 2
  • Quality of inventory 1

Customers don't like

  • Product purchased3
  • Customer service2
  • Lack of customer service and professionalism1
  • Ticketed price not actual price1
  • Rudeness by staff1
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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 554 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $179 AVERAGE LOSS
2.3
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Website
  • Wide variety of prints 12
  • Friendly staff 6
  • Products 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service37
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled6
  • Poor delivery service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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