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Homegoods

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Shopping 2
  • Product variety 2
  • Product 2
  • Quality of inventory 1
  • Quality and selection of inventory 1

Customers don't like

  • Customer service9
  • Product purchased3
  • Store manager2
  • Lack of customer service and professionalism2
  • Being treated like a trator2
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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Product 9
  • Dissapointed 5
  • Furniture 4
  • Good products reasonably prices 3
  • Frustrated 3

Customers don't like

  • Customer service35
  • Response to problem8
  • Delivery service6
  • Worst customer service5
  • Customer support5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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