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Homeaway

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $90.9K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Diversity of Products or Services
  • Old model 1

Customers don't like

  • Failure to accept constructive challenge2
  • Property owners totally unaccountable to customers1
  • No refund1
  • Lack of site security1
  • Inept advisors1
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Diversity of Products or Services
  • Location 12
  • Amenities 7
  • Northing 6
  • Places showed to us 5
  • Nice facility 5

Customers don't like

  • Fees4
  • Your pushy sales men that dont take no for answer3
  • Service3
  • Dirty room3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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