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HomeAway
VRBO

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

HomeAway

HomeAway

1.4
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 269 TOTAL REVIEWS
Rank
48 out of 693
in Travel category
Rating Details
Customer service
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    202
  • SUCCESSFUL
    54%
  • AVG CALL DURATION
    07:43
  • ISSUES RESOLVED
    20%
Top Products and Services
1.3
60 reviews
1.3
45 reviews
1.6
42 reviews
VRBO

VRBO

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 117 TOTAL REVIEWS
Rank
105 out of 681
in Travel Agencies category
Rating Details
Customer service
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    355
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    06:19
  • ISSUES RESOLVED
    29%
Top Products and Services
1.3
20 reviews
1.6
16 reviews
1.6
15 reviews

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Anonymous
#1726305
Customer service
Owned by same company, Expedia. Same lousy service.

Product or Service Quality
Useless.

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