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Homeaway

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $79.7K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
  • Old model 1

Customers don't like

  • No refund2
  • Lack of site security2
  • Fraud1
  • New model is a total waste of money1
  • How i was treated1
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VRBO

Travel Agencies
  • 1 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
  • Location 1

Customers don't like

  • Customer service and company policies3
  • Ethics2
  • Integrity2
  • Service1
  • Service fee fraud1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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