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Homeaway

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $79.5K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Billing Practices
  • Old model 1

Customers don't like

  • No refund2
  • Lack of site security2
  • Fraud1
  • New model is a total waste of money1
  • How i was treated1
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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 1003 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.3
Exchange, Refund and Cancellation Policy
Customer service
Staff
Website
Billing Practices
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Customer service13
  • Stole my money12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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