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Thumbtack

Auctions and Marketplaces
  • 4 ISSUES RESOLVED
  • 2130 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
  • Concept 32
  • Idea 16
  • Ease of use 15
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results13
  • Customer service11
  • Safety concerns6
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Homeadvisor

Auctions and Marketplaces
Has verified representatives
  • 1 ISSUES RESOLVED
  • 487 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
  • Wool being pulled over my eyes 3
  • Website 3
  • Initial sales call 3
  • website 2
  • Quantity of leads 2

Customers don't like

  • Customer service17
  • False leads they charge for13
  • Pricing8
  • Unsolicited charges5
  • Veryverypoor3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1416416

I had given a work to replace a water softener from the quote I received from Thumbtack.

Service included replacing the existing softener and haul away the old softener.

Serviceman said he will come back to pick up the old softener.

I paid the full amount as quoted.

It has been more than 15 days and the old softener has not been picked up.The service man does not answer the phone but keep texting that he will pick it up.

Anonymous
Baton Rouge, Louisiana, United States #1349224

This company is a scam, a huge rip off.

Monitor your account they deduct unauthorized payments without your knowledge or consent.

user18415905
#1332418

homeadvisor has did work for me ,and I was very pleased

Anonymous
to user18415905 #1445306

aways in homeadvisor you lose losing money

Anonymous
Sunnyvale, California, United States #1183283

I have used Homeadvisor and I have gotten bad leaded and they charged me and had to fight to get back the money back. But the only thing they did was credit me and said that they could not give me my money back.

Will not use them.

Anonymous
to Anonymous Commack, New York, United States #1284077

I had the very same experience big fish eat little fish is how I fell

how about thumb tack