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Homeadvisor

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 508 TOTAL REVIEWS
Rank
39 out of 245
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    67
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    03:03
  • ISSUES RESOLVED
    4%
Top Products and Services
1.1
249 reviews
2.1
18 reviews
1
4 reviews
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2593 TOTAL REVIEWS
Rank
33 out of 245
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    4893
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    02:23
  • ISSUES RESOLVED
    3%
Top Products and Services
1.5
526 reviews
1.8
116 reviews
1.6
113 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Homeadvisor vs Thumbtack?

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LostOrangutan
#1560261

Homeadvisor isn't much better than thumbtack, they send you leads that dont want service or simply dont last and your stuck with a bill you cant pay.

JOEM2254
#1549069

They both are rated well below average. Home advisor just changed their company name to this one because they rip-off reviews of the old company were so very bad.

Thumbtack started off very good for several years (I used them as a contractor) then they got greedy and now rip everyone off, the professional signed with them and the customers.

They go after bucks and that is it. Awful company now, real garbage.

Anonymous
#1522518

Home Advisor sucks. They never did provide resolution just the same worthless leads.

When it was Service Magic around 2007 it had the same sucky customer service policy. Keep the money in house - never refund.Thumbtack may have the same "keep the money in house" policy to but they seems to have a better customer service policy.

Buddy told me about another service - sounds like Ponch. I'm gonna check that one.

Anonymous
#1472269

You guys are much much better than HomeAdvisor HomeAdvisor I had it I have too many problems I'm canceling that account actually

Anonymous
#1416416

I had given a work to replace a water softener from the quote I received from Thumbtack.

Service included replacing the existing softener and haul away the old softener.

Serviceman said he will come back to pick up the old softener.

I paid the full amount as quoted.

It has been more than 15 days and the old softener has not been picked up. The service man does not answer the phone but keep texting that he will pick it up.

Anonymous
Baton Rouge, Louisiana, United States #1349224

This company is a scam, a huge rip off.

Monitor your account they deduct unauthorized payments without your knowledge or consent.

user18415905
#1332418

homeadvisor has did work for me ,and I was very pleased

Anonymous
to user18415905 #1445306

aways in homeadvisor you lose losing money

Anonymous
Sunnyvale, California, United States #1183283

I have used Homeadvisor and I have gotten bad leaded and they charged me and had to fight to get back the money back. But the only thing they did was credit me and said that they could not give me my money back.

Will not use them.

Anonymous
to Anonymous Commack, New York, United States #1284077

I had the very same experience big fish eat little fish is how I fell

how about thumb tack

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