Homeadvisor vs Thumbtack
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Homeadvisor and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Homeadvisor and Thumbtack Overview
Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2966 reviews. It is 2779 reviews more than Homeadvisor received since Oct 25, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Homeadvisor customer support team than with Thumbtack customer service.
Homeadvisor and Thumbtack Consumer Ratings
According to consumer ratings and reviews, Homeadvisor ranks 19 points higher in the Auctions and Marketplaces category than Thumbtack. People gave Homeadvisor 1.2 stars for Customer service criterion in Auctions and Marketplaces category and it is 90 points higher than the worst rated brand in this category. At the same time, Thumbtack was rated 1.8 stars for Customer service criterion in this category and it is 143 points higher than the worst rated brand in this category. If we look at Advertised vs Delivered criterion, than we see that Thumbtack has a higher rating than Homeadvisor. Regarding Website criterion, consumers gave Homeadvisor 1.7 stars and it is 55% worse than other in category. Thumbtack however was rated 2.3 stars and it is 65% greater than other in category.
Homeadvisor and Thumbtack Rating Details
Homeadvisor and Thumbtack Pros and Cons
- Initial sales call
- Wool being pulled over my eyes
- Originally liked the exposure for advertising
- Concept
- Idea
- Ease of use
- Unqualified leads
- Dishonesty and cheating all around with this service
- Customer serice
- Lost money
- No accountability
- Customer service
Homeadvisor and Thumbtack Most Positive Reviews
Homeadvisor and Thumbtack Most Critical Reviews
Homeadvisor and Thumbtack Latest Reviews
Homeadvisor and Thumbtack Products and Services
- Homeadvisor Leads (61 reviews)
- Homeadvisor Customer Care (15 reviews)
- Homeadvisor Construction Leads (6 reviews)
- Thumbtack Leads (656 reviews)
- Thumbtack Customer Care (192 reviews)
- Thumbtack Account (175 reviews)
They both are rated well below average. Home advisor just changed their company name to this one because they rip-off reviews of the old company were so very bad.
Thumbtack started off very good for several years (I used them as a contractor) then they got greedy and now rip everyone off, the professional signed with them and the customers.
They go after bucks and that is it. Awful company now, real garbage.
Home Advisor sucks. They never did provide resolution just the same worthless leads.
When it was Service Magic around 2007 it had the same sucky customer service policy. Keep the money in house - never refund.Thumbtack may have the same "keep the money in house" policy to but they seems to have a better customer service policy.
Buddy told me about another service - sounds like Ponch. I'm gonna check that one.
You guys are much much better than HomeAdvisor HomeAdvisor I had it I have too many problems I'm canceling that account actually
I had given a work to replace a water softener from the quote I received from Thumbtack.
Service included replacing the existing softener and haul away the old softener.
Serviceman said he will come back to pick up the old softener.
I paid the full amount as quoted.
It has been more than 15 days and the old softener has not been picked up. The service man does not answer the phone but keep texting that he will pick it up.
How would you compare Homeadvisor vs Thumbtack?
They seem to be very similar based on the ratings.
Home Advisor does not handle disc jockey services. Thanks for the effort though!
No Comparison. Homeadvisor is far superior.
I have hired people from Homeadvisor who have done incredible work. Thumbtack operates completely different when it comes to my professional field