PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Homeadvisor and The Crack Doctor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Homeadvisor
The Crack Doctor

Homeadvisor and The Crack Doctor Overview

Total reviews
254
2
Company responses
114
0
Issues resolved
5
0

Homeadvisor and The Crack Doctor Consumer Ratings

Rank
72 out of 314 in Auctions and Marketplaces category
449 out of 1941 in Construction and Repair category
Customer service
97 in category
578 in category
Advertised vs Delivered
88 in category
396 in category
Website
106 in category
167 in category
Price Affordability
120 in category
558 in category

Homeadvisor and The Crack Doctor Rating Details

Customer service
1.2 (156 reviews)
1 (2 reviews)
Reviewer's quote

...but nothing was done that was canceled now on 7/29 guy called me and said that he was on his to my house to mow the lawn there was no date for the 7/29 so customer service is crediting me for the month of August any questions please reach out to me 9415368734...

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We had our basement repaired by this company only to have another flood in less than one year. Mr. Theriault refused to return calls, said it would cost another $5,000 to repair and maybe he could send someone out in a month. I would love people to contact me so we can get this guy. Stay away from...

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Advertised vs Delivered
1.1 (137 reviews)
1 (2 reviews)
Reviewer's quote

I called Home Advisor for an evaluation to install an exterior door. The representative came out and after reviewing the area where the door needed to be installed, the cost would have been far too expensive for me. While he was here I received a call from a representative from Handy confirming...

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I hired a company in Ottawa, Ontario, Canada called "The Crack Doctor" in order to fix my foundation problem and I was happy to see the owner - Michael Theriault personally come to my house. Initially, Michael Theriault was polite and well spoken, but his demeanor kept changing and getting worse...

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Website
1.7 (132 reviews)
2.5 (2 reviews)
Reviewer's quote

A legitimate contractor's website would have a phone number, most likely a direct local area code phone number (avoid any phishing websites that have a generic 1-800 or 1-855 or 1-833 phone number), other contact information such as an address or an email address, and a license number. Don't fall...

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No items

Price Affordability
1.3 (131 reviews)
1 (1 review)
Reviewer's quote

...00 the fixed price. I could not find any info or way to contact on Home Advisor's web page for this program. The customer service phone number could leave you holding for 10 min, then tell you to try back, since lines were jammed...

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No items

Homeadvisor and The Crack Doctor Pros and Cons

Pros
  • Wool being pulled over my eyes
  • Initial sales call
  • Originally liked the exposure for advertising
No votes
Cons
  • Fraud
  • Customer service
  • Suck
  • Worst experience in my life - it was a nightmare

Homeadvisor and The Crack Doctor Most Positive Reviews

Top rated reviews
5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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No votes
4

I would like to cancel my last payment made earlier today on March 16th 2020 around 3:15pm because of the current...

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No votes

Homeadvisor and The Crack Doctor Most Critical Reviews

Lowest rated reviews
1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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1

We had our basement repaired by this company only to have another flood in less than one year. Mr. Theriault refused to...

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1

Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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1.4

I hired a company in Ottawa, Ontario, Canada called "The Crack Doctor" in order to fix my foundation problem and I was...

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Homeadvisor and The Crack Doctor Latest Reviews

Recent published reviews
2

To start with, the contractor they scheduled for my electrical work did not have the time available Home Advisor had...

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No votes
2

I called Home Advisor for an evaluation to install an exterior door. The representative came out and after reviewing...

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No votes

Homeadvisor and The Crack Doctor Products and Services

Most reviewed product and services
  • Homeadvisor Leads (69 reviews)
  • Homeadvisor Customer Care (22 reviews)
  • Homeadvisor Membership (6 reviews)
  • The Crack Doctor Foundation Repair (1 review)
  • The Crack Doctor Waterproofing Service (1 review)