PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Shopping Network and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Shopping Network
QVC

Home Shopping Network and QVC Overview

Total reviews 224 896
Company responses 0 0
Issues resolved 1 4

Home Shopping Network and QVC Consumer Ratings

Rank
353 out of 3182 in E-commerce category
272 out of 3182 in E-commerce category
Customer service
290 in category
175 in category
Website
451 in category
314 in category
Product or Service Quality
314 in category
205 in category
Diversity of Products or Services
324 in category
272 in category

Home Shopping Network and QVC Rating Details

Customer service
1.6 (60 reviews)
2 (283 reviews)
Reviewer's quote

...As far as customer service everyone I talked to was courteous and under standing of my problem. Thank you..

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...Your customer service stinks. So not only do I not have a train around my tree, I had to pay 9 bucks to get rid of it..

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Website
2.1 (52 reviews)
2.7 (232 reviews)
Reviewer's quote

...I can also point out the exact item listed on their website as having been sold to me. I called HSN immediately and they kept trying to make excuses, etc. but never (not even now 2 months later) were able to give me any kind of explanation as to how they could have done something like this...

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...THEY SHOULD BRING DOWN THEIR WEBSITE AND START OVER. STARTING WITH MANAGEMENT. 0 0..

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Product or Service Quality
2 (48 reviews)
2.4 (233 reviews)
Reviewer's quote

...They always blame the postal service. There not good company. Shop at shop hq..

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...The problem is when the UPS forwards purchases to the USPS then we are not receiving any products. If items are shipped directly through UPS then we receive our purchases. For the sake of your Northeastern Ohio customers I urge you to look into what's happening with Cleveland Postal service...

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Diversity of Products or Services
2.5 (47 reviews)
3 (226 reviews)
Reviewer's quote

...Many phone calls have been made to customer services they don't care about being loyal to the consumer. They debit your account without authorization put you in overdraft. No one cares...

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...The Temp-tations products are made in China, cheap and the stuff cracks in the oven, and the items are very heavy. The muffin containers are too heavy to use. They keep selling the same old stuff over and over, food that does not taste very good and is severely overpriced...

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Home Shopping Network and QVC Pros and Cons

Pros
  • Flex-pay
  • Terms of my purchase
  • First year of support was excellent
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Customer service not helpful at all
  • Product not as described
  • Paying for return shipping when its their fault
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there

Home Shopping Network and QVC Most Positive Reviews

Top rated reviews
5

When you call to place an order : Have the item # Know your address and phone # Have your CC # handy Sales Associates ar...

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5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

The chair I ordered had to much padding in it in the head area which caused my neck to hurt. I do have a neck issue. As...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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Home Shopping Network and QVC Most Critical Reviews

Lowest rated reviews
1

I ORDERED A MONOGRAM NECKLACE THROUGH HSN FROM MOON LOLA AND COMPANY IT WAS A 240 DOLLAR NECKLACE WHEN IT ARRIVED IT...

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1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

I ordered a computer from HSN on flexpay. I received a confirmation that my order was on its way. The next day, I was...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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Home Shopping Network and QVC Latest Reviews

Recent published reviews
4.4

That hsn/synch foes not accept moneygram payments.

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1.9

So my situation started on the 2nd of November and it now the 30th 2020! I have talked to probably about 15-20...

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1

My card was declined don't know what reason

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3.7

It's amazing to me how mean people get especially when they pile all over themselves trying to see how awful they can...

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Home Shopping Network and QVC Products and Services

Most reviewed product and services
  • Home Shopping Network Shipping Service (17 reviews)
  • Home Shopping Network Sales Representative (2 reviews)
  • Qvc Shipping Service (48 reviews)
  • Qvc Reporter (40 reviews)
  • Qvc Tv Show (23 reviews)