PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Shopping Network and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Shopping Network
QVC

Home Shopping Network and QVC Overview

Total reviews
211
814
Company responses
0
0
Issues resolved
1
3

Home Shopping Network and QVC Consumer Ratings

Rank
362 out of 3051 in E-commerce category
252 out of 3051 in E-commerce category
Customer service
290 in category
173 in category
Website
430 in category
304 in category
Price Affordability
397 in category
344 in category
Diversity of Products or Services
348 in category
263 in category

Home Shopping Network and QVC Rating Details

Customer service
1.5 (56 reviews)
2 (241 reviews)
Reviewer's quote

...As far as customer service everyone I talked to was courteous and under standing of my problem. Thank you..

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The customer service person was extremely rude and indifferent to the fact that I am a QVC member since 1991!!! He said I should have just cancelled the original order. I'm sure QVC would be happy to learn their customer people are pushing members to return merchandise. Really? QVC really is not...

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Website
2 (50 reviews)
2.6 (203 reviews)
Reviewer's quote

...I can also point out the exact item listed on their website as having been sold to me. I called HSN immediately and they kept trying to make excuses, etc. but never (not even now 2 months later) were able to give me any kind of explanation as to how they could have done something like this...

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I ordered three things make-up a tablet and a blanket I receive the blanket the other two Ive never received when I went onto your website it says I have no orders. This is not a great first impression of QVC..

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Price Affordability
2.5 (43 reviews)
2.7 (186 reviews)
Reviewer's quote

They were showing a 4100 amp generator for $599 ($100 off regular price. , plus a break on the shipping fee for$20. 00...

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...98 for red one (good price for sure). Left to continue shopping. Came back to check out...

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Diversity of Products or Services
2.4 (43 reviews)
3 (196 reviews)
Reviewer's quote

I never received my package. Bad services!!

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...I have been banned from leaving reviews because I spoke my truth about philosophy products. I feel they have become horrible since coty bought company. Heaven forbid you leave a terrible review...

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Home Shopping Network and QVC Pros and Cons

Pros
  • Flex-pay
  • Terms of my purchase
  • First year of support was excellent
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Product not as described
  • Misleading practice
  • Refund policy
  • Customer service
  • Return policy
  • Was not given proper inform

Home Shopping Network and QVC Most Positive Reviews

Top rated reviews
5

When you call to place an order : Have the item # Know your address and phone # Have your CC # handy Sales Associates ar...

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5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

The chair I ordered had to much padding in it in the head area which caused my neck to hurt. I do have a neck issue. As...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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Home Shopping Network and QVC Most Critical Reviews

Lowest rated reviews
1

I ORDERED A MONOGRAM NECKLACE THROUGH HSN FROM MOON LOLA AND COMPANY IT WAS A 240 DOLLAR NECKLACE WHEN IT ARRIVED IT...

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1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

I ordered a computer from HSN on flexpay. I received a confirmation that my order was on its way. The next day, I was...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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Home Shopping Network and QVC Latest Reviews

Recent published reviews
4.3

got this about a year ago or so, was working find than the monitor stop working it blinks every two to three minutes. I...

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No votes

Package arrived did not order do not want. Sun glasses ordered in May arrived I paid For now another box has arrived.
Wan...

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1

They finally found out why my orders were being declined. They happened to be part of QVC in which I have been asking...

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2.3

I was sent an email saying they refunded me, but not to my credit card as they had said they would. Just disgusted!

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Home Shopping Network and QVC Products and Services

Most reviewed product and services
  • Home Shopping Network Shipping Service (15 reviews)
  • Home Shopping Network Customer Care (13 reviews)
  • Home Shopping Network Sales Representative (2 reviews)
  • Qvc Customer Care (71 reviews)
  • Qvc Account (71 reviews)
  • Qvc Shipping Service (48 reviews)