PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Shopping Network and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Shopping Network
QVC

Home Shopping Network and QVC Overview

Total reviews
193
726
Company responses
0
0
Issues resolved
0
2

QVC was first mentioned on PissedConsumer on Nov 8, 2008 and since then this brand received 726 reviews. It is 533 reviews more than Home Shopping Network received since Sep 4, 2007.

Home Shopping Network and QVC Consumer Ratings

Rank
329 out of 4208 in E-commerce category
238 out of 4208 in E-commerce category
Customer service
262 in category
155 in category
Website
365 in category
293 in category
Diversity of Products or Services
312 in category
247 in category

According to consumer ratings and reviews, QVC ranks 91 points higher in the E-commerce category than Home Shopping Network. People gave Home Shopping Network 1.5 stars for Customer service criterion in E-commerce category and it is 860 points higher than the worst rated brand in this category. At the same time, QVC was rated 2.1 stars for Customer service criterion in this category and it is 967 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that QVC has a higher rating than Home Shopping Network. Regarding Diversity of Products or Services criterion, consumers gave Home Shopping Network 2.4 stars and it is 72% greater than other in category. QVC however was rated 2.9 stars and it is 78% greater than other in category.

Home Shopping Network and QVC Rating Details

Customer service
1.5 (49 reviews)
2.1 (210 reviews)
Reviewer's quote

...I quickly realized my coupon code had been removed and immediately contacted Customer Service. First I was told they could apply it, then I was told they could not due to my having selected the Flex Payments. I was then instructed to wait a couple days and contact them back for a refund...

Adina S

A ‘Live Chat’ I did on their website resulted in the snotty customer service rep disconnecting me. Supposedly the matter was turned over to the finance department, but that was in November so clearly they plan to ignore me too. Have been a customer of QVC for years but they’ve changed! Some of the...

Vickie
Website
2.2 (42 reviews)
2.6 (178 reviews)
Reviewer's quote

I purchased an Arlo Pro 3-pack Camera Security System w/ 2-pack Arlo Security Lights for Eric for Christmas, and we have been trying without success to completely set it up. Im not a complete dummy when it comes to electronics but I just couldnt figure out what was wrong.Two of the batteries would...

Lieutenant

I ordered three things make-up a tablet and a blanket I receive the blanket the other two Ive never received when I went onto your website it says I have no orders. This is not a great first impression of QVC..

Merari
Diversity of Products or Services
2.4 (36 reviews)
2.9 (166 reviews)
Reviewer's quote

...Many phone calls have been made to customer services they don't care about being loyal to the consumer. They debit your account without authorization put you in overdraft. No one cares...

PissedConsumer1076358

...I have to mute in order to see her products. Why your family doesnt tell you how annoying you are. In addition..

Betty S

Home Shopping Network and QVC Pros and Cons

Pros
  • Flex-pay
  • Terms of my purchase
  • First year of support was excellent
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Product not as described
  • Misleading practice
  • Horrible customer service
  • Customer service
  • Return policy
  • Was not given proper inform

Home Shopping Network and QVC Most Positive Reviews

Top rated reviews
5

When you call to place an order : Have the item # Know your address and phone # Have your CC # handy Sales Associates ar...

5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

Home Shopping Network and QVC Most Critical Reviews

Lowest rated reviews
1

I ORDERED A MONOGRAM NECKLACE THROUGH HSN FROM MOON LOLA AND COMPANY IT WAS A 240 DOLLAR NECKLACE WHEN IT ARRIVED IT...

1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

Home Shopping Network and QVC Latest Reviews

Recent published reviews
1

I purchased an Arlo Pro 3-pack Camera Security System w/ 2-pack Arlo Security Lights for Eric for Christmas, and we have...

Read all 193 reviews

Michael Kor sells a lot of Cashmere sweaters on QVC, wich make me cringe and very angry. I have seen the way cashmere...

Read all 726 reviews

Home Shopping Network and QVC Products and Services

Most reviewed product and services
  • Home Shopping Network Customer Care (12 reviews)
  • Home Shopping Network Shipping Service (11 reviews)
  • Home Shopping Network Sales Representative (2 reviews)
  • Qvc Account (70 reviews)
  • Qvc Customer Care (67 reviews)
  • Qvc Shipping Service (46 reviews)