PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Shopping Network and QVC as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Shopping Network
QVC

Home Shopping Network and QVC Overview

Total reviews 221 862
Company responses 0 0
Issues resolved 1 3

Home Shopping Network and QVC Consumer Ratings

Rank
368 out of 3121 in E-commerce category
258 out of 3121 in E-commerce category
Customer service
294 in category
No votes
Website
444 in category
No votes
Product or Service Quality
314 in category
No votes
Diversity of Products or Services
347 in category
No votes

Home Shopping Network and QVC Rating Details

Customer service
1.5 (58 reviews)
No votes
Reviewer's quote

...As far as customer service everyone I talked to was courteous and under standing of my problem. Thank you..

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...Your customer service reps cannot fix it. I cannot even call automated system to check my order. I have been a loyal customer since the 80's and always appreciated your company in helping me with most of my Christmas shopping...

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Website
2 (51 reviews)
No votes
Reviewer's quote

...I can also point out the exact item listed on their website as having been sold to me. I called HSN immediately and they kept trying to make excuses, etc. but never (not even now 2 months later) were able to give me any kind of explanation as to how they could have done something like this...

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I ordered three things make-up a tablet and a blanket I receive the blanket the other two Ive never received when I went onto your website it says I have no orders. This is not a great first impression of QVC..

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Product or Service Quality
2 (46 reviews)
No votes
Reviewer's quote

...They always blame the postal service. There not good company. Shop at shop hq..

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...Always good customer service over the 20years i had shopped. Started buying temptations . Lots of it..

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Diversity of Products or Services
2.4 (45 reviews)
No votes
Reviewer's quote

...Many phone calls have been made to customer services they don't care about being loyal to the consumer. They debit your account without authorization put you in overdraft. No one cares...

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...The Temp-tations products are made in China, cheap and the stuff cracks in the oven, and the items are very heavy. The muffin containers are too heavy to use. They keep selling the same old stuff over and over, food that does not taste very good and is severely overpriced...

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Home Shopping Network and QVC Pros and Cons

Pros
  • Flex-pay
  • Terms of my purchase
  • First year of support was excellent
  • Merchandise
  • Some items are fine
  • Hosts and product variety
Cons
  • Customer service not helpful at all
  • Product not as described
  • Paying for return shipping when its their fault
  • Customer service
  • Return policy
  • Lack of knowledge from every person that works there

Home Shopping Network and QVC Most Positive Reviews

Top rated reviews
5

When you call to place an order : Have the item # Know your address and phone # Have your CC # handy Sales Associates ar...

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5

Not complaining about the company, but about ALL the hosts and their incessant use of the word "awesome". Hey, newsflas...

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5

The chair I ordered had to much padding in it in the head area which caused my neck to hurt. I do have a neck issue. As...

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5

I wrote Customer Service in August 2,2015 of me being a customer for over 17 years and recently I had to give up my Post...

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Home Shopping Network and QVC Most Critical Reviews

Lowest rated reviews
1

I ORDERED A MONOGRAM NECKLACE THROUGH HSN FROM MOON LOLA AND COMPANY IT WAS A 240 DOLLAR NECKLACE WHEN IT ARRIVED IT...

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1

I have spent more than $5000 dollars with QVC a over the past 16 years. Of course I have made many returns and I have...

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1

I ordered a computer from HSN on flexpay. I received a confirmation that my order was on its way. The next day, I was...

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1

I was late one time on a payment due to a house fire. All my mail had to be routed to a friend's house. Well I...

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Home Shopping Network and QVC Latest Reviews

Recent published reviews
No votes

Paying off whatever I owe and closing account. Done with them and the cheap merchandise and bad customer service....

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1

I keep getting the run around one minute they say my product will be shipped then next thing it's cancelled I never...

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No votes

Ordered an iPad and they sent me one that had a crack in it. Must of belonged to someone else. Still waiting for my...

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3.8

I have been locked out of my account since Sunday. Your customer service reps cannot fix it. I cannot even call...

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Home Shopping Network and QVC Products and Services

Most reviewed product and services
  • Home Shopping Network Shipping Service (15 reviews)
  • Home Shopping Network Customer Care (13 reviews)
  • Home Shopping Network Sales Representative (2 reviews)
  • Qvc Customer Care (73 reviews)
  • Qvc Account (71 reviews)
  • Qvc Shipping Service (48 reviews)