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  • 0 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $79.3K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • First year of support was excellent 2
  • Feature where i could order from my tv screen 2
  • Flex-pay 1
  • Terms of my purchase 1
  • Shoping 1

Customers don't like

  • Product not as described3
  • Cust svc are rute2
  • Lacking refund2
  • Not returning my money2
  • Return policy they lie1
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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1619 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cash on delivery 24
  • Website 14
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service84
  • Give false information43
  • Service31
  • Inconsistent delivery21
  • Delivery process16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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