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  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $79.2K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Flex-pay 2
  • First year of support was excellent 2
  • Feature where i could order from my tv screen 2
  • Terms of my purchase 1
  • Shoping 1

Customers don't like

  • Refund policy1
  • Quality of stand mixer1
  • Product not as described1
  • Paying for return shipping when its their fault1
  • No comfermation of order sent and no tracking info sent to me1
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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2541 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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