PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Home Instead and Me And My Nanna as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Home Instead
Me And My Nanna

Home Instead and Me And My Nanna Overview

Total reviews
65
9
Company responses
0
0
Issues resolved
0
0

Home Instead was first mentioned on PissedConsumer on Sep 25, 2007 and since then this brand received 65 reviews. It is 56 reviews more than Me And My Nanna received since Dec 10, 2010.

Home Instead and Me And My Nanna Consumer Ratings

Rank
278 out of 2623 in Hospitals, Clinics and Medical Centers category
97 out of 2623 in Hospitals, Clinics and Medical Centers category
Customer service
190 in category
120 in category
Product or Service Quality
201 in category
77 in category
Staff
301 in category
102 in category

According to consumer ratings and reviews, Me And My Nanna ranks 181 points higher in the Hospitals, Clinics and Medical Centers category than Home Instead. People gave Home Instead 1.6 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 580 points higher than the worst rated brand in this category. At the same time, Me And My Nanna was rated 2.3 stars for Customer service criterion in this category and it is 650 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Me And My Nanna has a higher rating than Home Instead. Regarding Staff criterion, consumers gave Home Instead 1.5 stars and it is 61% greater than other in category. Me And My Nanna however was rated 3 stars and it is 87% greater than other in category.

Home Instead and Me And My Nanna Rating Details

Customer service
1.6 (21 reviews)
2.3 (3 reviews)
Reviewer's quote

Jerri, the franchise owner in Colorado Springs, is totally non-compassionate and has horrid customer service skills. We experienced high turnover and weren't happy with the care givers she kept changing for my Mom. We chose to transitions to another company...

Evelio

My sister died while in the care of one of this agency's CNA's. They were given a cease and desist order in May 2015 by the State if GA Medical Composite Board, yet was allowed to care for my sister and she choked to death, leaving my niece devestated. And to add insult to injury they have no...

PissedConsumer1115021
Product or Service Quality
1.6 (18 reviews)
3 (4 reviews)
Reviewer's quote

...THE COMPANY DOES NOT PROVIDE ENOUGH QUALITY TRAINING TO PERFORM YOUR JOB ADEQUATELY. This will leave you in many situations where you are helpless to the client you are caring for and will leave you in an UNSAFE situation. They honestly don't care about the quality of care they provide to clients...

PissedConsumer999783

Great Company. New Staff. I'm happy.!

PissedConsumer924079
Staff
1.5 (18 reviews)
3 (2 reviews)
Reviewer's quote

The office staff are dismissive, and fail to carry out duties ie: updating care plans/implementation, Medication changes are not done expeditiously. Skin breakdown is frequently ignored and they go into CYA mode when questioned. They are incompetent for basic wound care and hygiene...

PissedConsumer1550718

No items

Home Instead and Me And My Nanna Pros and Cons

Pros
  • One caregiver out of ten
  • Horrid
No votes
Cons
  • Much at all
  • Treatment
  • Lack of responsibility
No votes

Home Instead and Me And My Nanna Most Positive Reviews

Top rated reviews
5

The caliber of people who write these reviews should tell you why the company let them go! Really take a look at...

5

I have been with Me and My Nanna going on 4 years. I don't have any complaints with them. They started off as a small...

Home Instead and Me And My Nanna Most Critical Reviews

Lowest rated reviews
1

Home instead of somersault point/cape may/atlantic county is the worst of many agencies I've hired to care for my...

1

It's been 2 months now since I have been waiting for my paycheck from this company, they still haven't paid me, telling...

Home Instead and Me And My Nanna Latest Reviews

Recent published reviews
1

My girlfriend works for Home Instead in Pasadena, CA for under a year now and is assigned to a healthcare facility in no...

Read all 65 reviews
1

My sister died while in the care of one of this agency's CNA's. They were given a cease and desist order in May 2015 by...

Read all 9 reviews

Home Instead and Me And My Nanna Products and Services

Most reviewed product and services
  • Home Instead Adult Care (3 reviews)
  • Me And My Nanna Adult Care (1 review)