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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1705 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service28
  • Customer service6
  • Unwilling to fix problem6
  • Company response4
  • Not as advertised4
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Whirlpool

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 1020 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Quality look 7
  • I will never buy whirlpool appliance 6
  • Design 5
  • Quiet noise level 5
  • Service 4

Customers don't like

  • Unhelpful customer service12
  • Quality of appliances6
  • Shabby product6
  • Refused to fix problem5
  • Unresponsive service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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