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Home Depot

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 1967 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Location 4

Customers don't like

  • Lack of customer service28
  • Customer service19
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Whirlpool

Appliances and Electronics
  • 10 ISSUES RESOLVED
  • 1110 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Quality look 7
  • I will never buy whirlpool appliance 7
  • Design 6
  • Service 5
  • Quiet noise level 5

Customers don't like

  • Unhelpful customer service13
  • Quality of appliances7
  • Customer service7
  • Shabby product6
  • Unresponsive service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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