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Home Depot

Supermarkets and Malls
  • 13 ISSUES RESOLVED
  • 1799 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • It was easy to initially purchase 4

Customers don't like

  • Lack of customer service28
  • Customer service6
  • Unwilling to fix problem5
  • Unwilling to fix problems4
  • Policy4
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Westside Wholesale

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $40.6K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Competitive pricing 6
  • Wide item selection 3
  • Website 2
  • That they actually processed my refund 1
  • Paid attention to my complaint 1

Customers don't like

  • Return policies2
  • Poor communication2
  • Customer service2
  • That i did not order last weeks1
  • Refund not processed1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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