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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1599 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service10
  • Waste of time7
  • Policy6
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Westside Wholesale

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $40.5K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Competitive pricing 6
  • Wide item selection 3
  • Website 2
  • Paid attention to my complaint 1
  • That they actually processed my refund 1

Customers don't like

  • Horrible service8
  • Customer service6
  • Poor communication4
  • Lies and deceit3
  • Return policies3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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