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Home Depot

Supermarkets and Malls
  • 10 ISSUES RESOLVED
  • 1749 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Service at the store 5
  • Product selection 5
  • Friendly personnel 5

Customers don't like

  • Lack of customer service28
  • Unwilling to fix problem6
  • Customer service6
  • Not as advertised4
  • Company response4
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 522 TOTAL REVIEWS
  • $64K CLAIMED LOSSES
  • $464 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service10
  • Delivery5
  • Delivery service4
  • Awful experience4
  • Return policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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