PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walmart and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walmart
Home Depot

Walmart and Home Depot Overview

Total reviews
8331
2489
Company responses
1
0
Issues resolved
73
27

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8331 reviews. It is 5842 reviews more than Home Depot received since Jun 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Walmart customer support team and Home Depot customer service.

Walmart and Home Depot Consumer Ratings

Rank
55 out of 614 in Supermarkets and Malls category
59 out of 614 in Supermarkets and Malls category
Customer service
56 in category
63 in category
Website
45 in category
41 in category
Staff
47 in category
39 in category

According to consumer ratings and reviews, Walmart ranks 4 points higher in the Supermarkets and Malls category than Home Depot. People gave Walmart 1.6 stars for Customer service criterion in Supermarkets and Malls category and it is 52 points higher than the worst rated brand in this category. At the same time, Home Depot was rated 1.5 stars for Customer service criterion in this category and it is 45 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Home Depot has a higher rating than Home Depot. Regarding Staff criterion, consumers gave Walmart 1.8 stars and it is 56% greater than other in category. Home Depot however was rated 1.9 stars and it is 64% greater than other in category.

Walmart and Home Depot Rating Details

Customer service
1.6 (2623 reviews)
1.5 (810 reviews)
Reviewer's quote

I've called customer service she pretty much said i'm screwed no way to get the money. What I don't understand when i placed the order it asked for my email address, it sent the order info to my email i placed in, however, it still sent the e gift to an old email thats on my acct that i no longer...

Brennan

...Worst customer service ever and making a customer wait for install because of your mistake is ridiculous. Sad because I have been a customer for years and now I will never shop there again!!!..

Alysandra
Website
2.4 (2347 reviews)
2.4 (617 reviews)
Reviewer's quote

...OK I STILL DID NOT KNOW THAT JOYBUY WAS CHINA THAN I LOOKED AT THERE WEBSITE AND IT SAID JOYBUY CHINA . WHAT? WHY IS WALMART. COM COMING RIGHT FROM CHINA? OK SO I EMAILED WALMART...

PissedConsumer1731298

Home Depot has lost a ton of my business (and others I found out) because of their incredibly horrible, painfully slow, and inefficient website. I given up many times and simply gone to Amazon or another competitor with much better success..

PissedConsumer1726965
Staff
1.8 (2221 reviews)
1.9 (669 reviews)
Reviewer's quote

...This is very disturbing and I cannot believe this is how you handle matters with incompetent staff. Also, the next day I called and got the manager Gale on the phone. I called to make sure I had the managers names right so I didn't accuse the wrong people and he said I had to file a police report...

Aariana

...It seems like the training your staff recieve is just come up with an excuse. Which of course tells me that Home Depot doesnt care about the consumer. There bottom line is we only care about how much money the corporation makes...

John

Walmart and Home Depot Pros and Cons

Pros
  • Prices
  • Location
  • Convenience
  • Location of store
  • Location
  • Service at the store
Cons
  • Customer service
  • Service
  • Management
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Walmart and Home Depot Most Positive Reviews

Top rated reviews
5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Walmart and Home Depot Most Critical Reviews

Lowest rated reviews
1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Walmart and Home Depot Latest Reviews

Recent published reviews
1.3

The egift card is a mess. I ordered it online and when i placed the order i changed the email address however it sent...

Read all 8331 reviews

They offered $25 off your purchase but neglect to inform you that even if you pay the balance by debit card they will...

Read all 2489 reviews

Walmart and Home Depot Products and Services

Most reviewed product and services
  • Walmart Customer Care (721 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)
  • Home Depot Customer Care (208 reviews)
  • Home Depot Delivery Service (154 reviews)
  • Home Depot Installation (146 reviews)